Parts Coordinator

**Position Overview**:
We are seeking a highly organized and knowledgeable Parts Coordinator - Automotive & Commercial Collision to manage the full parts procurement cycle for our busy autobody and commercial repair facility.

This position requires someone who can adapt to dynamic workloads, work closely with vendors and internal teams, and ensure that parts are sourced, received, and tracked accurately and on time.

**Terms of Employment**: Permanent, Full Time.

**Hours**:40 Hours Per Week

**Location**: 23 Braid Street, New Westminster

**Wage**: $30 Per Hour

**Benefits**:

- Great Medical & Dental Coverage
- Paid Vacation
- Closed on all Statutory Holidays
- No Evening Shifts or Weekends (Shift: 7:30am to 4:00pm)

**Duties and Responsibilities**:
**Parts Ordering**
- Utilize Body Shop Connect software to manage all parts orders, ensuring accurate entry of part numbers, quantities, pricing, and vendor details.
- Order parts for individual vehicle repairs, stock replenishment, and commercial vehicle builds or repairs, requiring a solid understanding of both OEM and aftermarket sourcing.
- Demonstrate working knowledge of ICBC procedures, including proper markup practices for both automotive and commercial vehicle claims.
- Monitor and track the status of all orders through Body Shop Connect, including backorders and delays, and follow up with vendors to ensure timely delivery.
- Collaborate closely with the production team to prioritize and expedite urgent parts orders when necessary.
- Maintain organized digital records of all orders, shipments, and returns within the Body Shop Connect system.

**Parts Receiving & Inspection**
- Receive and inspect incoming parts shipments, verifying against orders for accuracy, correct quantity, and undamaged condition.
- Report any discrepancies, incorrect shipments, or defective parts to the appropriate internal contact or vendor for resolution.
- Accurately update inventory records following each receipt, ensuring part availability is always current in Body Shop Connect.

**Returns & Exchanges**
- Process all parts returns and exchanges according to company and vendor policies.
- Confirm returned items meet required conditions before return authorization.
- Coordinate timely pickup and return logistics with vendors and couriers.

**Cost & Pricing Accuracy**
- Use discretion and judgment to ensure cost entries align with ICBC guidelines and internal profitability standards.
- Regularly review and adjust part pricing entries for accuracy, especially when dealing with insurance-related repairs.

**Other Responsibilities**
- Operate a Counter Balance forklift safely for indoor and outdoor use (certification and training will be provided if needed).
- Ability to lift 25 lbs or more occasionally and perform physical work related to parts handling.
- Work within both indoor heated warehouse and outdoor conditions as required by incoming deliveries or large freight handling

**Qualifications**:

- Highschool Diploma or Equivalent
- Post-Secondary education in automotive parts, inventory management, and/or a related field
- In-Depth knowledge of Automotive and Heavy Duty truck parts
- Strong interpersonal and communication skills
- Relevant certifications or training in Automotive parts management
- Prior Service Advisor or Parts Advisor experience considered an asset

**Job Types**: Full-time, Permanent

Pay: $30.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person