Service Administrator

3 days ago

Edmonton, Canada Equation Staffing Solutions. Full time

Our Canadian client is an industry leader in the design and manufacture of engineered systems and they are looking for a Service Administrator to support their Edmonton branch, reporting to the Service and Parts Manager. If you are looking for a career, not just a job, then we want to hear from you

**Responsibilities include**:

- Provide outstanding customer service
- Process all service documents, work orders, POs, etc. following up on any deficiencies
- Generate all Service and Parts invoicing
- Coordinate all warranty conditions through vendors
- Coordinate and schedule all future service requirements
- Create efficiency reports and provide analysis to the Parts & Service dept.
- Booking travel arrangements for technicians and obtain invoices
- Facilitate vendor qualification to get on site (Site Orientations, WCB, Insurance, COR, etc.) Certificates)
- Assist with Shipping and Receiving processes and documentation
- Create PO’s for supplies, materials, subcontract services, travel accommodations
- Assist with physical Inventory maintenance
- Maintain training records for technicians
- Assist with reception coverage as required

**Requirements**:

- Excellent verbal and written communication skills
- Professional phone manner and customer service skills
- Post-secondary education or equivalent with demonstrated accounting skills
- Working knowledge of Microsoft Office Suite
- Ability to multitask, prioritize, and manage time effectively
- Good problem solving and organizational skills
- Ability to work under pressure with mínimal supervision
- Strong work ethic and positive team attitude

**About Equation Staffing Solutions.**:

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