Repair & Customer Service Assistant
1 week ago
**Overview**
**Duties**
- Welcome customers, receive devices for repair, and provide basic information about services, pricing, and turnaround times.
- Assist technicians by preparing devices for repair (cleaning, labeling, recording issues, logging serial numbers).
- **Perform basic repair tasks, including device disassembly, reassembly, and simple component replacements under supervision.**:
- Manage the front desk area, including device intake, pickup, and accessory sales.
- Maintain accurate records of repairs, payments, and parts used in the system.
- Help organize inventory, stock replacement parts and accessories.
- Ensure the workspace and customer area are clean, organized, and professional.
- Support the team with other administrative and operational tasks as needed.
**Qualifications**
- Strong communication and interpersonal skills; ability to interact with customers in a polite and professional manner.
- Basic understanding of electronics or willingness to learn about repair processes.
- Good manual dexterity and attention to detail when handling devices and small components.
- Good organizational and multitasking skills.
- Experience in retail, customer service, or administrative support is an asset.
- Basic computer literacy (Microsoft Office, Google Workspace, POS systems).
- Ability to work in a team and adapt to a dynamic repair environment.
**Why Join Us**
At **NixFix Service**, you’ll be part of a friendly, growing team that values professionalism, precision, and innovation. You’ll gain hands-on experience with cutting-edge electronics repair, learn practical technical skills, and have the opportunity to grow within the company.
**Job Types**: Full-time, Permanent
Pay: $17.00-$25.00 per hour
**Benefits**:
- Flexible schedule
- On-site parking
Work Location: In person
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