Technical Sales Support

5 days ago


Edmonton, Canada Nord-Lock Group Full time

Do you have a strong background and passion for engineering excellence and providing solutions for our customers. Then you might be the person we are looking for to take on the role as our Technical Sales Support. In the role as our Technical Sales Support, your mission will be to understand customer requirements and support the sales efforts to increase the sales and market presence of the company as the primary technical resource for internal and external customers, supporting the evaluation and selection of product. Communicate customer requirements to co-workers and management and maintain accurate and updated customer account records to ensure the best possible service is provided. This position will be based out of our Edmonton facility in Alberta, Canada. Relocation is not being offered for this position. **As the Technical Sales Support on our team, you will** - Support the sales efforts by creating, reviewing, validating and processing sales documents (quotes, orders, etc.) - Be a point of contact for clients (inside and outside) with inquiries about products, orders, and deliveries. - Provide the highest level of service to the Nord-Lock Group’s customers in conformance with established company policies and procedures. - Maintain accurate and up to date customer records to ensure the best possible service is provided. - Assist with interpretation of parts drawings and customer specifications. - Be able to travel (



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