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Laundry Attendant Team Lead

2 weeks ago

Ottawa, Canada Bona Hospitality Full time

**JOB SUMMARY**

As the Laundry Attendant - Team Lead, you will oversee and coordinate the daily operations of the hotel's laundry department. Your primary responsibility will be to ensure efficient and timely laundering of all linens, towels, banquet linen, tablecloths, napkins, etc., while maintaining high standards of cleanliness and quality. You will lead a team of laundry staff, delegate tasks, and ensure that all laundry procedures are followed diligently. Additionally, you will be responsible for maintaining inventory levels, conducting regular equipment maintenance, and upholding safety protocols within the laundry facility. This is a unionized position, leading union staff members.

**JOB RESPONSIBILITIES**

This position is responsible for the following tasks:

- Lead and motivate a team of laundry attendants, providing guidance and support as needed.
- Delegate tasks efficiently, ensuring that workloads are distributed evenly among staff.
- Conduct regular training sessions to enhance staff skills and maintain high-quality standards.
- Foster a positive working environment conducive to teamwork and productivity.
- Oversee the day-to-day operations of the laundry department, including sorting, washing, drying, folding, ironing of linens, towels, and banquet linen also stripping dirty bed linen and dirty bathroom linen from room.
- Monitor workflow to ensure that laundry tasks are completed within designated timeframes and according to established procedures.
- Inspect finished laundry items to verify quality standards are met before distribution to hotel rooms and storage areas.
- Address any issues or discrepancies promptly, implementing corrective measures as necessary.
- Maintain accurate records of linen and uniform inventory levels, replenishing supplies as needed to meet demand.
- Coordinate with the purchasing department to order laundry supplies, detergents, and equipment parts as required.
- Conduct routine inspections of laundry equipment, identifying any maintenance or repair needs and scheduling service as necessary.
- Ensure that all laundry equipment is operated safely and efficiently, adhering to manufacturer guidelines and safety protocols.
- Uphold cleanliness and hygiene standards within the laundry facility, adhering to health and safety regulations.
- Implement quality control measures to ensure that laundered items meet the hotel's standards for cleanliness and presentation.
- Monitor water and energy usage to promote sustainability initiatives and cost-effectiveness.
- Stay informed about industry trends and best practices in laundry operations, incorporating innovations where applicable.
- Other duties as required

**Minimum Qualifications**
- Proven experience in a similar role within the hospitality industry, preferably in a hotel or resort setting.
- Strong leadership and interpersonal skills, with the ability to effectively manage a team.
- Excellent organizational and time management abilities, capable of prioritizing tasks in a fast-paced environment.
- Attention to detail and a commitment to delivering high-quality results.
- Knowledge of laundry equipment operation and maintenance procedures.
- Familiarity with health and safety regulations related to laundry operations.
- Flexibility to work various shifts, including weekends and holidays.
- Certification or training in laundry management or related field is a plus.

**Education Requirements**
- General Education Diploma (GED) or equivalent is preferred.

**Bona Hospitality** is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offenses, marital status, family status, disability, or any other characteristic protected by applicable legislation.

We celebrate diversity and are dedicated to creating an inclusive work environment where everyone feels valued, respected, and empowered to contribute to our mission.

BonaHiring

**Job Types**: Full-time, Permanent

Pay: $21.60 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- Morning shift
- Night shift

**Experience**:

- Laundry: 2 years (required)
- Leadership: 1 year (preferred)

Work Location: In person