Accounts Receivable

Mount Pleasant Group of Cemeteries is a not-for-profit organization that has been caring for families in the GTA since 1826. We operate ten cemeteries, nine funeral centres and four cremation centres, all serving the distinct needs of the local communities where they are located. As a community partner and environmental steward, we constantly strive to set innovative standards for our industry, guided by new trends, and advancements in technology without compromising our long-held values. We are a collection of amazing people who recognize that what they do every day is genuinely meaningful to the families we serve.

We are looking for an Accounts Receivable & Collections Specialist to join our team.

Accounts Receivable Reconciliation & Analysis
- Prepare and analyze monthly accounts receivable reconciliations
- Prepare and analyze provision for doubtful accounts and other A/R month-end reports

Collections & Customer Communication
- Provide support to the Finance team in understanding, investigating and resolving Accounts Receivable collection issues
- Develop payment plans and negotiate debt payments
- Document and track in system all collection activities
- Strengthen and develop relationships with customers by professionally handling customer inquiries, including providing detailed customer reconciliations and statements as required, resolving payment disputes, and processing payments and refunds

Internal Communications
- Liaise with all sites when necessary to resolve customer discrepancies with sales contracts

Performance Improvement and Process Optimization
- Recommend further action or discontinuation of product and service on occasions where payment is not forthcoming
- Assist in streamlining and optimizing the Accounts Receivable and collection processes by identifying areas for performance improvement

Reporting and Documentation
- Preparing ad-hoc reports related to collection work

**Hours/Days of Work**:

- Monday - Friday, 37.5 hours per week

**Qualifications**:

- Bachelor’s degree in Accounting, Finance or equivalent background or other related disciplines; or equivalent combination of work experience, training and education
- At least three (3) years of proven experience in accounts receivable and collections
- Strong understanding of accounting principles and practices, particularly related to accounts receivable management and collections
- Excellent interpersonal, oral communication, and time management skills with the ability to interact professionally with customers and internal stakeholders
- Detail-oriented with strong analytical and problem solving abilities and negotiating skills
- Experience with Microsoft Dynamics Navision would be an asset
- Ability to work independently and multi-task in a fast-paced environment, prioritize tasks and work with mínimal supervision
- Must work effectively in a team environment
- Able to meet deadlines and demonstrate initiative
- Dedicated, able to learn new tasks and software quickly
- Responsible and reliable
- Intermediate proficiency of Windows and MS Excel, PowerPoint, Word, and Outlook

At Mount Pleasant Group, we believe our strength is in the passion of our people, and value the unique skills and experiences each individual brings to the team. We embrace diversity and are committed to creating an environment where all individuals are respected, supported and can be their authentic self. We are dedicated to building an inclusive workforce that will allow us to collaborate on deeper levels and better serve the richly-diverse communities of which we are privileged to be a part. We encourage applicants of all backgrounds, experiences and identities who are equally committed to diversity, equity and inclusion.

The Mount Pleasant Group is committed to providing equitable opportunities to all applicants and strives to ensure a barrier-free selection process. If you require accommodation during the recruitment and selection process, please let us know and we will work with you to meet your needs. Any information received related to an accommodation will be addressed confidentially.