Accounts Receivable Associate

**Purpose of the Position**:
To perform specific functions involving Accounts Receivable and other related duties that are determined by the Accounts Receivables & Credits Supervisor and comply with the Company’s standards and guidelines.

**Major Duties and Accountabilities**:

- Responsible for all functions related to Accounts Receivable such as the following:

- Resolving discrepancies between invoiced and paid or outstanding amounts due to the Company
- Liaison with sales representatives in regards to customers’ outstanding receivables, discounts and accounting procedures
- Communicate with customers to determine reasons for deductions from invoiced accounts.
- Pull and update all necessary reports from the Navision database (Overdue accounts, Aging report)
- Conduct research on various invoices as necessary.
- Responsible for adequate support and service of any assigned key accounts/customers as outlined by the Accounts Receivables & Credits Supervisor.
- Allocation of EFT and Cheque Payments against the Customer’s Account
- Process and allocate credit card payments against the Customer’s Account
- Create and update various spreadsheets as appropriate.
- Generate Invoice & Credit Memo’s related to discounts/incentives
- Prepare and enter general ledger journal entries.
- Complete all month end and year end duties outlined by the Accounts Receivables & Credits Supervisor; including reports for both Canada and Denmark.
- Prepare reconciliations, analysis, summaries, and reports.
- Maintain detailed analysis of assigned general ledger accounts.
- Maintain filing and perform data entry as required.
- Maintain the accuracy and integrity of the Navision database with respect to the modules/areas directly affected/used/modified by this position.
- Assist other members of the Accounting/Finance team in the areas of credits, collections, discounts, and data entry when required.
- Perform special projects or tasks when assigned.
- Implementing of Price Lists & maintenance when required
- Participate in internal improvement projects.
- Participate in internal product launch group.
- Complete all other assigned tasks from the Accounts Receivables & Credits Supervisor as required
- Collection calls to COD and delinquent customers
- Reviewing incoming Credit Applications & creating accounts
- Communicating New Accounts, address updates, account closures to the appropriate parties

**Qualifications**:

- To perform this job successfully, an individual must be able to perform each major duty and accountability satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required._

**Education and Related Experience**:
University degree or college diploma in Accounting or Finance

Advanced knowledgeof Microsoft Office (2+ years with Excel with excellent skills in Macros, Pivot Tables, V-Lookups)

2 - 4 years experience in Accounts Receivable or an accounting department environment

Customer Service experince

Ability to work independtly with excellent time management skills

Solid interpersonal skills to interact with delinquent customer accounts.

Must be detail oriented and have a solid background in record keeping procedures and maintaining organized documentation and/or filing systems.

Dependability to work assigned shifts to ensure full coverage. Overtime is occasionally worked in order to meet the demands and deadlines associated with the position.

**Problem Solving/Judgment and Decision Making**:
Works on assignments that are routine in nature. Generally follows established processes and procedures, however can exercise decision-making when determining which issues to escalate to more senior employees or manager.

**Supervision Received**:
Primary reporting relationship is typically to the Accounts Receivables & Credits Supervisor. Close cooperation with other accounting/finance staff. Assignments are performed under general supervision, normally receiving instructions on routine work and new assignments.

**Supervision Exercised**:
Has no supervisory responsibilities but may provide guidance to less experienced employees in the department or functional area.

**Internal and External Contacts**:
Routinely interacts with other team members in the Accounting and Finance teams and the Chief Operating Officer. Contacts are intermittent with non-management and management staff in Customer Service and Production for routine assignments. Routinely interacts with customers.

**Health & Safety - Personal Protective Equipment**:

- There is no current mandatory or recommended PPE for this position.

**Disclaimer Note**:
This job description is not intended to be, nor should it be construed as, a contract of employment, nor as an exhaustive statement of duties, responsibilities or requirements. This job description is to be used as a guideline to give you an understanding of what the Company has defined this position to be by describing the general content of the re