Office Manager

2 weeks ago

Whitby, Canada Onyx Therapeutics Full time

**Office Manager - Onyx Therapeutics (Whitby, ON)**

Onyx Therapeutics is a psychotherapy clinic dedicated to helping individuals, couples, and families thrive. We are a compassionate team of therapists committed to delivering exceptional care. We take pride in creating a welcoming, organized, and professional experience for every client who walks through our doors.

We are looking for a highly motivated **Office Manager** to join our growing team. This is a key, long-term role for someone who thrives on organization, enjoys supporting both clients and colleagues, and takes pride in maintaining a seamless office environment. If you are looking for a meaningful career where your skills contribute directly to the well-being of others, we would love to hear from you.

**Position: Office Manager**

**Key Responsibilities**
- Warmly greet and welcome clients, ensuring every interaction is professional and positive
- Manage appointment scheduling and calendar coordination using JaneApp (training provided)
- Maintain accurate and up-to-date client records and files
- Assist with billing, payment processing, accounts receivable, and daily reconciliation of deposits
- Manage payroll (training provided) and maintain accurate financial records with confidentiality
- Coordinate with therapists and staff to support smooth clinic operations
- Maintain privacy and confidentiality in compliance with PHIPA standards
- Ensure reception and common areas are clean, organized, and welcoming
- Oversee supply ordering, inventory management, and office tidiness
- Identify opportunities to improve office systems and workflows

**What We’re Looking For**
- Experience handling a high volume of client inquiries and scheduling
- Strong organizational and multitasking skills in fast-paced environments
- Proficiency with Word, Excel, Google Drive, and ability to learn new software quickly
- Experience with financial reconciliation, invoicing, or insurance claims
- Knowledge of PHIPA standards and experience handling sensitive information with discretion
- Ability to remain calm, resourceful, and professional in urgent or sensitive situations
- Problem-solving mindset with initiative to streamline systems and processes
- Positive, approachable, and team-oriented attitude
- **Able to lift heavy items like a case of water up a flight of stairs**

**Why Join Onyx Therapeutics?**
- A calm, welcoming environment that balances focus with positive social connection
- A supportive and collaborative team that values growth, professionalism, and well-being
- An opportunity to make a meaningful difference in clients’ lives every day

**Job Details**
- **Type**: Full-Time (in person)
- **Hours**: Monday-Friday, 9:00am-3:00pm
- **Location**: Whitby, Ontario
- **Compensation**: $20-$25/hour

If you’re passionate about helping others, highly organized, and thrive in a professional yet warm environment, we’d love to hear from you.

**Job Types**: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: 27.5 - 37.5 per week

Work Location: In person

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