Group Benefits Customer Service Rep

2 weeks ago

Langley, Canada S+F Group Benefits Inc. Full time

Who doesn’t love getting work done on a Friday afternoon rocking out to Bryan Adams?

Or going on a Starbucks run with your team to work out a particularly difficult problem?

Or hopping on a phone call to walk a client through the changes to their insurance plan?

If your interest is piqued, then we’d like to tell you about our full-time Group Benefits Customer Service Rep position that we’re hiring for right now.

Your day-to-day:
As our Group Benefits Customer Service Rep, you’ll be working with three to four S+F advisors, acting as an intermediary between them and the clients, handling the customer service and administrative tasks. Your typical day will include fielding policy questions, chasing down answers from our insurance providers, following up with leads, handling claims or billing issues, preparing reports, processing policies, organizing paperwork and checking in with our clients.

When it comes to those little but critical day-to-day interactions, you are the face and the voice of S+F to our clients.

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$21.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- Monday to Friday

Expected start date: 2021-09-07

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