Bilingual Medical Office Administrator
5 days ago
About us:
Clinique Conceptia Inc. located at Pavillon Hotel-Dieu, 31 Providence Street, 4th Floor, Moncton, NB E1C 8X3 is the only full-service fertility treatment centre in New Brunswick. We are a leading fertility clinic in Canada with many years of success above national average, focused entirely on patient-specific treatment strategies and welfare. Our mission is to provide the best quality of care, according to the patients’ individual situation and needs.
**Job Summary**
**Duties**
- Greet patients warmly and assist them with the check-in process.
- Manage phone systems to schedule appointments, answer inquiries, and provide information about services.
- Communication with referring physicians’ offices.
- Maintain accurate patient records using Electronic Medical Records (EMR) system
- Collect patient information and verify insurance details.
- Assist healthcare providers with administrative tasks as needed, including preparing patient charts and managing correspondence.
- Ensures patients satisfaction, promotes excellent customer service and maintains professional attitude.
- Receiving and processing incoming referrals.
- Ensure the front desk area is organized and welcoming for patients.
- Handle billing inquiries and assist with payment processing.
- Collaborate with medical staff to ensure efficient patient flow and high-quality care.
**Requirements**:
- Bilingual
- Work schedule will include weekdays and some weekends (rotating schedule)
- Previous experience in a medical office setting is preferred.
- Familiarity with medical terminology is essential for effective communication within the team and with patients.
- Proficient in using office equipment and phone systems.
- Strong organizational skills and attention to detail are crucial for maintaining accurate records.
- Excellent interpersonal skills to interact positively with patients and staff.
- Ability to work in a fast-paced environment while managing multiple tasks efficiently.
- Knowledge of Electronic Medical Records (EMR) systems is a plus (Outlook, Excel)
Type d'emploi : Temps plein, Permanent
Rémunération : à partir de 22,00$ par heure
Avantages:
- Assurance Dentaire
- Assurance Invalidité
- Assurance Vie
- Assurance Vision
- Congés payés
- Régime de retraite
Horaire:
- Du Lundi au Vendredi
- Fins de semaine au besoin
Lieu du poste : En présentiel
Date de début prévue : 2025-07-28
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