Outbound Account Executive

**Title**:  Outbound Account Executive (Health & Beauty)
**Salary**:  Base Salary + Commission + Benefits + Vacation
**Location**: Thornhill, ON *Hybrid
**Length**:  Full-time, Permanent
**About Us**:
At WellnessLiving, we empower thousands of health and wellness business owners to turn their entrepreneurial dreams into reality. Our mission-critical software fuels their vision, supporting millions of clients around the world in their wellness journeys. With a deep commitment to putting our customers first, we foster a culture that values high performance, adaptability, and accountability. If you are a skilled professional who thrives in a fast-paced, customer-focused environment and are passionate about making a meaningful impact on the health and wellness industry, we would love to connect with you.
**About You**:
Are you looking to take your career to the next level?
If you’re a natural-born problem solver and a team player looking for the opportunity to learn and grow within the SaaS industry, specifically in the Health & Beauty/MediSpa space, then we want to talk to you.
- Teamwork and Collaboration — Easy to talk to, very approachable, empathetic, patient, puts others at ease, and can work well with others.
- Critical Thinking and Problem-Solving — The ability to analyze, evaluate, and strategize the best solutions when making decisions or faced with challenging situations.
- Strong Work Ethic — Hardworking, dedicated, reliable, and highly motivated with the desire and determination to exceed expectations.
- Natural Leadership Skills — Oversees processes, guides initiatives, holds themselves accountable, listens without judgment, and inspires and nurtures the growth of others to do their best work.
- Entrepreneurial Spirit and Business Mindset — Embraces innovation and continuous improvement, actively seeks out change, and is knowledgeable of current industry trends, practices, and technology.
- Time Management — Uses time efficiently, focuses on top priorities, respects the time of others, and can take ownership of tasks and projects to push them along.

**Responsibilities**:

- Drive the full sales cycle from prospecting to closing, focusing on Health & Beauty clients.
- Deliver tailored online product demonstrations of WellnessLiving software, addressing the specific needs and pain points of Health & Beauty clients.
- Sign up new customers and ensure a smooth transition to onboarding after demos.
- Guide customers through WellnessLiving’s unique onboarding process, ensuring they understand and benefit from it.
- Address product-related questions during and after demos, providing clear, accurate information.
- Document product requests and feedback, relaying critical information to internal teams.
- Maintain detailed customer records and interactions within Salesforce CRM.
- Be available for after-hours support or product demonstrations as needed.
- Build and nurture long-term relationships with Health &Beauty customer accounts, driving product adoption and customer success.
- Conduct all sales activities with professionalism and integrity, representing WellnessLiving positively.
- Meet and exceed personal and team sales goals, regularly reporting on sales activities and KPIs.
- Provide insights and feedback to shorten the sales cycle, increase revenue, and enhance WellnessLiving’s brand in the Health & Beauty industry.
- Conduct thorough market research on trends, competitor activities, and customer needs specific to the health and beauty sector.
- Identify and generate leads, building a strong pipeline of potential clients and partners within the health and beauty vertical.
- Collaborate with the marketing team to align strategies with the unique needs of health and beauty businesses.
- Represent WellnessLiving at industry tradeshows, networking events, and seminars to promote the platform.
- Track and report on sales targets, KPIs, and conversion rates, ensuring business goals are met.
- Contribute to marketing campaigns by providing insights on messaging that resonates with the health and beauty industry.
- Act as a positive ambassador for WellnessLiving, staying informed about new products and services for Health & Beauty clients.
- Develop deep knowledge of WellnessLiving’s product and the Health & Beauty industry to become a trusted advisor to clients.
- Participate in marketing and product meetings to better position the Health & Beauty industry within the WellnessLiving software platform.

**Skills & Qualifications**:

- 3+ years relevant sales experience in a quota driven environment, preferably within SaaS
- Experience working with health & beauty clients
- Passion for the MediSpa vertical and helping businesses achieve their growth goals
- Proven ability to meet and/or exceed sales targets and quotas
- Previous experience as an Account Executive or in a similar capacity
- Proficiency in CRM platforms, especially Salesforce
- Strong customer service orientation and client facing experience