Restaurant Manager

6 days ago

Richmond, Canada Club Versante Management Ltd. Full time

We are always looking for individuals that are looking to Grow and Develop as new opportunities continue to be available in this expanding company.

Club Versante is looking for a hospitality driven Sr. Restaurant Manager to strengthen the team.

Job description

We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes. Get started on a career path as we are always looking for individuals that are looking to grow and develop as new opportunities continue to be available in this expanding company.

Sr. RESTAURANT MANAGER POSITION OVERVIEW:
We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Sr. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity.

Management experience is essential, as you’ll hire qualified Wait Staff, set work schedules and make sure we comply with health and safety restaurant regulations.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

**Responsibilities**:

- Coordinate daily Front of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations Skills
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like OpenTable and SevenRooms
- Strong leadership, motivational and people skills
- Acute financial management skills

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- Paid time off

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

**Experience**:

- Management: 1 year (preferred)

Work Location: In person

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