Medical Office Assistant

6 days ago

Ottawa, Canada Recovery Care Full time

We are seeking a Medical Office Assistant to join our amazing team of healthcare professionals at Recovery Care. In this exciting and dynamic role, the Medical Office Assistant will work in the clinic environment with a team of other Medical Office Assistants, Nurses, Housing Support Workers, Physicians and Physician Assistants.

**General Duties**:

- Answering and managing phone calls, and directing them to the appropriate team member as necessary.
- Review and action phone messages.
- Registering and coordination of patient appointments.
- Managing and processing patient records.
- Verification of health insurance information and follow-up on health insurance-related tasks.
- Ensure excellent patient flow throughout the clinic space.
- Ensure the office space is well maintained, clean and stocked with supplies necessary to deliver services by coordinating with cleaning services and keeping inventory.
- Maintain safety and functionality of the environment by maintaining cameras, panic buttons and emergency paging systems.
- Process mail, scan documents, faxes, general data entry and filing.
- Liaise with community healthcare and social organizations to ensure provision of excellent patient-centered care.
- Liaise with contractors to ensure an efficiently functional work environment.
- Support staff, physicians, patients and community partners for just-in-time daily requirements.

**Clinical Duties**:

- Complete point-of-care diagnostic testing under medical directive.
- Complete clinical screening with patients as necessary under medical directive.

**Experience & Qualifications**:

- High school diploma or equivalent.
- Completion of a health care related program _preferred_
- Previous experience in a medical office setting _preferred_
- Previous experience in a medical office setting _preferred_
- Experience with electronic medical records _preferred_
- Strong communication skills, both written and verbal
- Ability to multitask and prioritize tasks effectively
- Demonstrated ability to work both effectively as a member of a team and independently.

**Salary**: From $19.70 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Secondary School (required)

Work Location: In person

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