Communication and Dispatch Coordinator

3 days ago

Carleton Place, Canada Topps Environmental Solutions Full time

**About us**

Topps Environmental Solutions is a small business in Carleton Place, ON. We are autonomous and fast-paced.

Our work environment includes:

- Casual work attire
- Lively atmosphere

We are looking for a hardworking, punctual individuals to fulfill a full-time position as a Communication and Dispatch Coordinator

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

**Responsibilities**:
Schedule and dispatch waste collection vehicles to appropriate locations according to predetermined schedules and customer requests.

Communicate with customers, drivers, and waste management team to ensure timely pickup and delivery.

Adjust routes as needed based on changes in customer requests or road conditions.

Record information, such as driver routes, driver hours, vehicle service dates, and customer complaints.

Collaborate with management to modify daily routes to accommodate the needs of customers.

Monitor progress of drivers to ensure that routes are completed.

Respond to any emergencies or urgent issues that arise during the dispatch process.

Ensure compliance with safety and regulatory standards.

**Qualifications**:
High school diploma or equivalent.

Prior experience in dispatch or a related field, preferably within the waste management industry.

Strong communication and organizational skills.

Ability to multitask and manage time effectively.

Knowledge of geographical areas serviced.

Ability to work in a fast-paced, high-stress environment.

Operational Hours

7 AM to 6 PM (Monday to Friday)

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $45,000.00-$60,000.00 per year

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Experience**:

- dispatching: 1 year (preferred)

Work Location: In person

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