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Dispatcher

3 weeks ago

Carleton Place, Canada Thomas Cavanagh Construction Full time

**Dispatcher**

**Location: 9094 Cavanagh Road (Ashton, Ontario)**

**Working Hours: Monday to Friday from 6AM to 4:30PM**

Founded in 1953, Thomas Cavanagh Construction has continued to set the standard for quality construction and materials in Eastern Ontario. With our strategically located pits and quarries, our unmatched fleet of trucks and heavy equipment, our state-of-the-art facilities, and our dedicated employees, Thomas Cavanagh Construction has earned a reputation as one of Ottawa’s most trusted and respected contractors.

**Duties and Responsibilities**:

- Professionally answer incoming calls, providing exceptional customer service and accurate information
- Coordinate the activities of commercial trucks, using computer-aided communications and dispatching equipment
- Schedule and dispatch trucks and drivers for conveyance of materials, freight and shipping
- Efficiently dispatch and coordinate resources, ensuring timely response and delivery to meet client requirements and expectations.
- Build strong relationships with clients, understanding their needs and providing personalized solutions
- Actively engage with clients, effectively presenting our products and services to drive sales and meet revenue targets
- Track the shipments to ensure compliance with the designated timelines
- Communicate with drivers of route and traffic problems such as construction areas, accidents, congestion, weather conditions
- Provide directions to pickup and delivery facilities
- Ensure data entry tasks are completed in a timely and accurate manner and all the information is regularly updated in the system

**Requirements**:

- Demonstrate a proven track record with over three years of dispatch experience, showcasing expertise in coordinating and optimizing transportation operations.
- Thrive in a dynamic and fast-paced work environment, exhibiting the capability to handle time-sensitive tasks and make well-informed decisions under pressure.
- Possess in-depth knowledge of the transportation industry, including regulations, logistics, and best practices, ensuring a comprehensive understanding of the complexities within the field.
- Showcase a meticulous approach to tasks with a strong attention to detail, coupled with exceptional problem-solving skills to address challenges swiftly and effectively in the dispatch process.

**Cavanagh Employee Benefits**:

- Family oriented work environment
- Internal growth opportunities
- Training and development opportunities
- Benefit, Wellness and Pension Plans
- The above statements are intended to describe the general nature and level of work being performed by people assigned to the classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. _

**Benefits**:

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Application question(s):

- Do the working hours from Monday to Friday from 6:00AM to 4:30PM work with your schedule?

Work Location: In person