Representative Payment Operations

1 week ago

Québec, Canada Maison Birks Full time

**BIRKS. PURE DELIGHT.**

Established since 1879,
**Birks **is a luxury jewelry store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.

As a
**Representative, Payment Operations** in our Montreal Corporate Office, you will get to embody our
**_belief in the promise of a brighter tomorrow_** through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and team work.

**ARE YOU OUR HIDDEN GEM?**
- Develop meaningful relationships with each client
- Achieve or exceed sales targets continuously
- Verify and process requests for new credit accounts and authorization requests, evaluating and approving sales up to $10,000 using all or part of the following: point score guidelines, credit report analysis, thorough verification, domestic and international Dun and Bradstreet report, public access information and banking analysis, etc.
- Furnish and supports the payment operations department supervisors in processing credit & collection
- Verify and process private label and third party phone orders for merchandise and services
- Verify and process Personal, Business, and Cashier’s checks
- Process and maintain client files up to date with accounts and financial data changes
- Assist with sales slip/chargeback retrievals
- Perform other assigned tasks as well as special projects and related duties as required
- Bachelor’s degree in Business and Administration, or any relevant Degree with experience;
- 3-5 years’ experience in a similar role
- Consumer Credit lending (an asset)
- Excellent organization skills, learning skills and the ability to multitask
- Excellent interpersonal and communication skills (written and verbal)
- Strong team values
- Exceptional Customer Service skills
- Bilingual: French and English (spoken/written).
- Solid knowledge of MSOffice (Word, Excel, PowerPoint and Outlook)
- Ability to make ethical decisions, sound judgements and manage objections

**OUR PROMISE OF DELIGHT**

At **Birks**, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself.

In return for your commitment to excellence, we offer
- Stimulating career growth and development
- Collaborative environment that inspires creativity
- A commitment to diversity, inclusion and our community
- Competitive earnings
- Social benefits
- Wellness program
- Award and recognition programs
- Innovative and unique training programs
- Employee discounts

Come join us at **Birks**, and**_ let your true self shine_**

**Are you the gem we are looking for?

  • Customer Service Representative

    1 week ago

    Québec, Canada Cosmo Payment Full time

    **Company Description** Cosmo Payment is a leading global provider of corporate payment services, enabling companies around the world to make global payments. We operate in a number of exciting industries, most predominately in the sector of freelance workers. Our team of young and experienced professionals has led the way to the company’s rapid...

  • Customer Service Representative

    6 days ago

    Québec, Canada Cosmo Payment Full time

    **Company Description** Cosmo Payment is a leading global provider of corporate payment services, enabling companies around the world to make global payments. We operate in a number of exciting industries, most predominately in the sector of freelance workers. Our team of young and experienced professionals has led the way to the company’s rapid...

  • IT Payment System Specialist

    1 week ago

    Québec, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...

  • Payment Experience Associate I

    5 days ago

    Québec, Quebec, Canada Flywire Full time

    Company Description Are you ready to trade your job for a journey? Become a FlyMatePassion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary...

  • Bilingual Collections Representative

    3 days ago

    Québec, Canada Konica Minolta Full time

    We’re looking for a Bilingual Collections Representative to - _ _join our team! - Open and Honest. Customer-centric. Innovative. Passionate. Inclusive & Collaborative. Accountable._ **What We Offer** - A collaborative, transparent, and engaging culture, working with awesome technology - Competitive salary and performance-based variable compensation -...

  • Bilingual Customer Service Representative

    2 weeks ago

    Québec, Canada Global Payments Canada Full time

    **Training starts on June 20th - 1000$ retention bonus!**_ Looking for a new challenge and want to join a Fortune 500 company focused on technology and innovation? At Global Payments, you’ll have many opportunities for growth and development and we promise everyday will be an exciting challenge. Join a dynamic team as a bilingual customer service...

  • Accounting Service Representative I

    2 weeks ago

    Québec, Quebec, Canada Intact Full time

    Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

  • Customer Service Representative

    1 week ago

    Québec, Canada Ingersoll Rand Full time

    **BH Job ID**:577 **SF Job Req ID**:8850 Customer Service Representative **Job Summary** Reporting to the Customer Service Supervisor, the Customer Service Representative responds to customer inquiries, enters orders into the system, coordinates shipments of our products to our customers or business partners and handles authorized merchandise returns...

  • Sales Representative

    7 days ago

    Québec, QC, Canada IKO North America Full time €70,000 - €90,000

    Role: Sales Representative Job Summary: We are currently seeking a Sales Representative to join our team of skilled professionals in Ontario. This position requires that you plan and manage territory activities to achieve sales and market share growth utilizing approved sales and marketing strategy and tools while providing excellent customer service to all...

  • Practice Advisor IT Delivery Payments Cards Data

    6 days ago

    Québec, Canada National Bank of Canada Full time

    **Primary Locations**:Montreal, Quebec**: **Attendance**:Hybrid**: **Employee Status**:Regular**: **Schedule**:Full-time**: - Do you want to take on IT challenges in the Personal and Commercial Banking, Data and Insurance sectors? - Would you like to be part of National Bank's transformation and the Bank's biggest delivery team? - Do you want to work in a...