Scheduling Coordinator

**Scheduling Coordinator / Receptionist**

**Schedule: 8AM-4PM, working the following 3 week rotation**

**Position 1**:

- **Week 1: Wed, Thurs, Fri,**:

- **Week 2: Mon, Tues, Wed**:

- **Week 3: Fri, Sat, Sun**

**Position Summary**:
The Schedule Coordinator/Receptionist is part of the Human Resources and Administration teams and is responsible for adequate staffing for all shifts, monitoring attendance, preparing timecards and addressing time-off requests. The Scheduler/Receptionist is part of a 4 person team sharing responsibilities amongst each other. These positions will cover both the scheduling desk and the reception desk at designated times. They support the HR and administrative functions of Shalom Manor Long Term Care Home and Shalom Manor Non-Profit Seniors Assisted Living. All work shall be done in accordance with the Mission, Vision and Values of the Home, Resident Bill of Rights, applicable legislation and regulations, corporate policies and procedures and collective agreements.

**Required Qualifications/Experience**:

- Diploma in Health Office Administration/Office Administration
- Previous scheduling experience preferred, preferably in a healthcare setting.
- Demonstrated proficiency in operation and use of a computer, related technologies and software required, mainly Microsoft Office and Sage 300 accounting software.
- Demonstrated proficiency in operation and use of a computer, related technologies and software required for the role
- Ability to work both independently (self-directed and motivated) and as part of a team
- Demonstrated problem-solving skills
- Ability to address conflict positively

**Key Accountabilities**:

- Scheduling:_
- Complete scheduling and payroll functions for the Programs & Support Services, Nursing and Dietary departments, ensuring all shifts are filled, and if unable to fill a shift communicating promptly to the appropriate department manager or designate.
- Work with individual department managers to ensure adequate distribution of staff during periods of staffing shortages.
- Schedule/Monitor vacation time, floats and sick time (etc.) for the unionized staff pool.
- Replacing call-in vacant shifts for all departments.
- Schedule generation and timecard approvals as per every 4 week schedule and bi-weekly payroll.
- Ensure vacant shifts/postings are filled in a timely manner as required according to corporate policies and procedures and the collective agreement
- Monitor attendance for patterns, concerns and availabilities and reporting any perceived concerns to the appropriate department manager.
- Coordinate orientation of new staff.
- Ensure timely and accurate completion of schedules in accordance with legislation, collective agreements and internal requirements.
- Promote good understanding and teamwork between home areas, shift and all departments.
- Reception:_
- Answer all inbound calls, greet visitors at reception and assist with general inquiries
- Manage petty cash for operations and for residents trust
- Purchase and manage office supplies
- Manage cash, electronic and cheque receipts processes; including entering into the donor management software and preparing supporting documents.
- Verify contractor sign-ins and view security monitors
- Providing support to the accounting and administrative functions as needed

SMHP

**Job Type**: Part-time

**Salary**: $23.31 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care

Ability to commute/relocate:

- Grimsby, ON L3M 4N5: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Have you worked within the terms of a collective agreement?

**Experience**:

- Administrative/scheduling: 1 year (preferred)

Work Location: In person