Lead Engagement Coordinator

2 days ago

Mississauga, Canada Metalworks Institute Full time

Located near Square One in Mississauga, Metalworks Institute is Canada's largest and most comprehensive applied arts music school. Amongst many accolades, we've been recognized twice by our peers in the Canadian music industry as Canadian Music School of the Year. Our biggest point of pride though is the success of our alumni - whether on-stage or behind-the-scenes, our alumni are making their mark on the Canadian and global music industry

Metalworks Institute is the educational branch of The Metalworks Group, we are a sister company to the world-famous Metalworks Studios (recording studio) and Metalworks Production Group (live event production) and emerging tech start-up SoundsUnite (app-based music education). Metalworks has been a pillar of the Canadian music scene for almost 50 years.

As the Lead Engagement Coordinator, you will be part of the Marketing Team, supporting our mission to connect with and inspire the next generation of music industry professionals. In this new role, you will reach out to prospective students and leads, helping to pre-qualify their interest in music and guiding them toward the right next step in their journey. You will represent Metalworks with professionalism and enthusiasm, ensuring every interaction leaves a positive impression.

This is a part-time or full-time contract position, with the potential to grow into a permanent role if there is a demonstrated fit and need. We are looking for someone personable, confident, and adaptable—comfortable following structured processes while also bringing creativity to conversations. Our Lead Engagement Coordinator should be proactive, organized, and excited to contribute to a collaborative team environment that thrives on making meaningful connections.
- Minimum 1 year of relevant work experience in sales, customer service, call centre, community outreach, student recruitment, events coordination, or comparable
- Self-motivated, ethical, and dependable with exceptional interpersonal skills
- Strong communication skills (verbal and written) with the ability to connect authentically with prospective students and families
- Ability to actively listen, ask insightful questions, and gauge interest in music and creative career pathways
- Strong organizational skills with the ability to track conversations, follow up consistently, and manage multiple leads at different stages
- Ability to work independently with mínimal supervision while contributing to a collaborative Marketing team environment
- Positive, resilient, and adaptable to shifting priorities and new strategies during the natural cadence of the recruitment cycle
- Proficient with Microsoft Office 365; experience with CRM or lead management tools is an asset

Ability to work afternoon, evenings and weekends as required.

**Job Types**: Full-time, Permanent

Pay: $20.00-$23.25 per hour

**Benefits**:

- On-site parking

Ability to commute/relocate:

- Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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