Medical Secretary

5 days ago

Toronto, Canada Sinai Health Full time

Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care. Since 2015, we have provided excellent and compassionate care in hospital, community and home. Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care, we translate scientific breakthroughs, push boundaries for health solutions, and educates future clinical and scientific leaders.

To support us on our journey, Mount Sinai Hospital part of the Sinai Health is looking for an experienced and dedicated **Medical Secretary** to support a busy and dynamic clinical practice in the department of **Urology at **Mount Sinai Hospital.**

The Medical Secretary will be responsible for:

- Greet patients and visitors in a friendly, courteous and respectful manner.
- Functions in the front office clinical role providing timely, friendly, empathetic and informative service to patients and visitors.
- Scheduling of patient appointments, tests and procedures.
- Cerner registration for all patient visits.
- Photocopying of requisitions and preparing requisitions for physicians.
- Sorting of faxes, placing them in triage folders.
- Preparation and maintenance of patient charts, including filing of all results and correspondences received.
- Validation of OHIP health cards and MSH cards.
- Billing for consults and procedures not covered by OHIP, preparation of daily tally for Administrator and preparing billing documentation for OHIP billing clerks in timely fashion.
- Arranges for interpreters when needed.
- Forwards information to other physicians respecting patient confidentiality and privacy including retrieval of release of information documents as necessary.
- Organizing renewal of prescriptions for pharmacies by phone and fax
- Daily mail drop off, pick up and sign off for all deliveries at the front office.
- Maintaining an up-to-date clinical calendar on appointment scheduler.
- Works collaboratively with other administrative support staff.
- Participates in other miscellaneous administrative duties as assigned.

Job Requirements
- Successful completion of a college diploma preferably in the field of Medical Office or Business Administration from an accredited educational institution
- Minimum of two (2) years of related experience preferably working within a clinic/health environment
- Applicants with proven equivalent recent and related training and experience may be considered
- Proficiency with medical terminology and medical dicta-typing preferred
- Proficient in Microsoft Word, Excel, Power Point, Outlook
- Demonstrated work ethic; positive, client focused attitude; superior professionalism; dependability and reliability; demonstrated commitment to providing outstanding customer service
- Superior written/oral communication and presentation skills; excellent interpersonal and relationship building skills; ability to effectively convey factual information and detailed explanations
- Superior time management, organizational and self-planning skills displaying flexibility by adjusting work schedules according to changing priorities, meeting demanding deadlines and producing high quality work
- Demonstrated ability to make decisions, exercise good judgment, discretion and initiative when dealing with confidential information and/or in responding to inquiries
- Demonstrated satisfactory work performance and attendance history

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