Client Administration Lead

Overview:
At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Client Administration function is a vital part of the firm’s Business Enablement Services and is focused on achieving client service excellence by delivering timely, high quality products, and encouraging an environment that increases both the staff and client experience.

KPMG is looking for an Client Administration Lead/Practice Coordinator who can provide support on a range of activities to ensure a high-quality product in our Victoria, B.C.

What you will do:

- Understand their business needs, mitigate issues and bring solutions
- Handle highly sensitive and confidential information requiring a high level of discretion
- Create and distribute communications
- Coordinate meetings, conference calls, video conferences, etc.
- Coordinate and/or facilitate all onboarding and offboarding activities for staff, working with HR and IT on logistics
- Review and monitor compliance of expense reports prior to approval
- Coordinate training arrangements and monitor compliance
- Act as an expert in firm policies, provide guidance/technical resource and process direction
- Provide senior level administrative support to partners and/or managers
- Respond to local Business Units/office queries related to Learning
- Organize learning events and preparation of reports
- Coordinate events pertaining to a function or sub-function.
- Support People Leaders by coordinating and attending meetings, prepare meeting handouts, take minutes, highlight action items, and ensure deadlines are met
- Liaise with finance to ensure proper allocation of expenses and timely submission
- Assemble reports in support of annual compensation process for Practice/Office Leaders.
- Coordinate meetings, conference calls, video conferences, etc.
- May be a performance manager to other tax admin in your group which entails mentoring staff, setting goals, interim meetings and year end evaluations
- Based in the Victoria office - this role requires a consistent in office presence

At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this.

What you bring to this role:

- Advanced skills with MS Office and Adobe products. In particular, Outlook, Excel, PowerPoint and Acrobat.
- Proficiency to quickly learn proprietary software.
- Excellent communication skills.
- Strong project management skills.
- Performance Management experience leading a team or supervising a team.
- Good judgment and analytical skills with a focus on attention to detail.
- Capable of working independently and take ownership of tasks.
- Ability to quickly and smoothly adapt to changing client demands.
- Minimum 5+ years administration experience.
- College diploma or an equivalent combination of education and experience with an administrative assistant skill set.

**KPMG BC Region Pay Range Information**

In British Columbia, the expected base salary range for this position is $53,000 to $79,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills, & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

**Providing you with the support you need to be at your best**

Our Values, The KPMG Way:
**Integrity**, we do what is right | **Excellence**, we never stop learning and improving | **Courage**, we think and act boldly | **Together**, we respect each other and draw strength from our differences | **For Better**, we do what matters

**Adjustments and accommodations throughout the recruitment process