Customer Sales Representative
2 weeks ago
Rainbow Net & Rigging Ltd. is a 39 year old business that is locally owed. The company specializes in Commercial Fishing and Industrial Marine. We are currently looking for a highly motivated, organized, and reliable Customer Service Representative with experience in the industry an asset.
**Responsibilities**:
- Providing the main point of contact for store customers. Responsible for assisting and processing customers' orders and inquiries.
- Process incoming orders in a timely manner and ensure pricing and quantity are correct.
- Communicate with warehouse to ensure orders are being shipped according to customers' requirement in a cost-effective manner.
- Proactively follow up on open orders and work with Sales Team to ensure that the customer is always taken care of.
- Merchandising of the retail store. Replenish, advertising and overall appearance.
- Provide administrative support including daily reconciliations of cash sales, settling interac sales daily and providing other support as needed.
**Requirements**:
- Strong customer service skills and experience
- Excellent time management, problem solving and multi-tasking skills
- Excellent verbal and written communication skills
- Willingness and ability to adapt to organizational changes affecting the role
- Ability to lift 50lbs.
**Compensation**:
- Salary, benefits and bonuses commensurate with experience. Starting rate is $17.50/hour.
Expected hours: 40 per week
Work Location: In person
Application deadline: 2025-07-24
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