Customer Care Representative
3 weeks ago
Role Overview Join to apply for the Customer Care Representative role at Johnson Controls. What We Offer Competitive Starting Pay Paid Extensive Training with Best‑in‑Industry Resources Career Advancement Opportunities across Business and Geographies Company Vehicle Referral Bonuses Comprehensive Benefits Medical/Dental/Vision Insurance Life Insurance Short‑Term and Long‑Term Disability Competitive Retirement Saving Plans Employee Assistance Program And more What You Will Do The primary role of the Customer Care Sales Representative is to maintain and grow sales within a defined customer base and geographical territory. The representative will develop and execute a customer‑focused strategy that will lead to greater retention of preventative maintenance contracts, higher revenue per customer, and ensure greater customer satisfaction. How You Will Do It Adhere to current Johnson Controls policies, procedures, products, programs and services. Manage all retention activities within an assigned service agreement customer base of $3M‑$3.5M. Responsible for retention, customer satisfaction and growth within the customer base. Deliver increased sales against an assigned quota. Act as the primary point of contact for the assigned customer base and develop a positive ongoing relationship with customers, including an intimate knowledge of each account (e.g., key decision makers, equipment, service contract, history, etc.). Interface effectively with district operations to deliver and improve service delivery. Determine customer needs and develop sales strategies to meet those objectives. Report progress and metrics to operation and corporate teams on a weekly and monthly basis. Required Qualifications High School Diploma Preferred Qualifications BA, BS or similar degree highly preferred 2+ years of sales and/or customer service experience with a similar product, service or industry Highly motivated and successful driven Excellent communication skills and ability to quickly qualify for opportunities High degree of self‑discipline Independent, creative thinker Ability to sell intangible services Seniority Level Entry level Employment Type Full‑time Job Function Other Industries: Industrial Machinery Manufacturing #J-18808-Ljbffr
-
Customer Care Representative
2 days ago
Dartmouth, Canada Sonova Full timeDartmouth, Canada Customer Care Representative - 156511 - Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment?_ - Are you passionate about providing customer service that exceeds expectations?_ - If so, we think you belong here at **Connect Hearing** as a **Customer Care...
-
Customer Care Representative
2 weeks ago
Dartmouth, Canada Johnson Controls Full timeAt Johnson Controls we are dedicated to protecting people and the environment. Our vision is to create a smart, safe and sustainable world. We care about healthy people, healthy places and a healthy planet. Be part of a team that builds sustainable building solutions!Let's Build a better Tomorrow Together!What we offer: Competitive Starting Pay Paid...
-
Customer Care Representative
2 weeks ago
Dartmouth, Canada Johnson Controls Full timeAt Johnson Controls we are dedicated to protecting people and the environment. Our vision is to create a smart, safe and sustainable world. We care about healthy people, healthy places and a healthy planet. Be part of a team that builds sustainable building solutions!Let's Build a better Tomorrow Together!What we offer: Competitive Starting Pay Paid...
-
Customer Care Representative
2 days ago
Dartmouth, Nova Scotia, Canada Johnson Controls Full timeAt Johnson Controls we are dedicated to protecting people and the environment. Our vision is to create a smart, safe and sustainable world. We care about healthy people, healthy places and a healthy planet. Be part of a team that builds sustainable building solutionsLet's Build a better Tomorrow TogetherWhat we offer:Competitive Starting PayPaid Extensive...
-
Customer Care Representative
3 hours ago
Dartmouth, Nova Scotia, Canada Johnson Controls Full timeAt Johnson Controls we are dedicated to protecting people and the environment. Our vision is to create a smart, safe and sustainable world. We care about healthy people, healthy places and a healthy planet. Be part of a team that builds sustainable building solutionsLet's Build a better Tomorrow TogetherWhat we offer: Competitive Starting Pay Paid...
-
Customer Service Representative
7 days ago
Dartmouth, Canada Bruce Sutherland Associates Limited Full time**About us** Bruce Sutherland Associates Limited is a privately owned and operated stocking manufacturer's representative headquartered in Dartmouth, Nova Scotia serving the Atlantic HVAC and Process industry for over 80 years. **Job Brief** We are looking for a customer-focused, proactive Customer Service Representative to be the face and voice of our...
-
Customer Care Representative
2 weeks ago
Dartmouth, Canada Dynacare Insurance Solutions Full time**Responsibilities**: - To receive and process Customer Service calls and written correspondence in a professional, polite and courteous manner, using a variety of databases - To ensure effective, courteous and customer-centric communication with all internal and external clients - Respond to customer inquiries and ensure prompt and effective resolution of...
-
Customer Service Representative
2 weeks ago
Dartmouth, Canada Chapman Auto Body Full timeDo you like working in a fast-paced environment, where no two days are the same? We are seeking an experienced full-time Customer Service Representative to join our growing team at Chapman Auto Body. As one of the first points of contact with our customers, your customer service skills need to be second to none with a positive attitude and strong work ethic,...
-
Customer Service Representative
7 days ago
Dartmouth, Canada Aabel Fuels Ltd Full timeCustomer Service Representative Responsibilities include, but are not limited to: Answering phones & assisting walk in customers. Taking and inputting walk-in, call-in and website orders & payments. Dispatch & communication with drivers. Use of Excel and other Microsoft Office programs. Strong customer service, communication & multi-tasking skills in a fast...
-
Customer Service Representative
13 hours ago
Dartmouth, Canada Aabel Fuels Ltd Full timeCustomer Service Representative Responsibilities include, but are not limited to: Answering phones & assisting walk in customers. Taking and inputting walk-in, call-in and website orders & payments. Dispatch & communication with drivers. Use of Excel and other Microsoft Office programs. Strong customer service, communication & multi-tasking skills in a fast...
