Service Coordinator

1 week ago

Mississauga, Canada Aya Kitchen Full time

We are hiring Service Coordinators to join our increasingly busy Operations Department. The role of the PC is to coordinate the completion of service work on the kitchen installation in order to adequately prepare each lot for pre delivery inspection (PDI) by the home owner as well as provide ongoing customer service.

**Responsibilities include but not limited to**:

- Manage customer enquiries regarding products, service, installation and accounts
- Schedule and track service appointments with customers and service technicians
- Scan and archive service documents into system
- Analyze and update deficiency lists
- Generate purchase orders for builder customers
- Review and ensure accuracy of chargeable orders and manage budgets
- Daily/weekly service updates to customers and management
- General office duties as assigned

**Education/Experience**:

- College Diploma in Architectural Technology or Design
- 2-3 years working experience in cabinetry, construction or builder environment preferred
- Excellent oral and written communication skills
- Ability to multitask, problem solve and deal with difficult customers
- Strong computer literacy including Microsoft Office
- Comfortable with learning new systems easily
- Superior organizational and time management skills

Work Schedule: Day Monday to Friday 7:30am - 4:00pm
AyA offers our employees an onsite gym, subsidized cafeteria as well as free parking. We also offer a comprehensive benefit package include health, dental, vision upon completing 3 months of employment

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