Customs Coordinator

5 days ago

Mississauga, Canada RIGHT SERVICE RIGHT CHOICE Full time

**We're hiring: Customs Coordinator**
- Mississauga, ON_ | _Full-Time_ | _On-Site_

**Shift**: Day/Afternoon
**Availability**: Monday to Friday, evenings, weekends, and holidays as needed

**Position Summary**

Right Service Right Choice is seeking a **Customs Coordinator** to oversee our customs department. You will be responsible for the accurate preparation and clearance of customs documentation, managing international shipment compliance, and coordinating with customers, drivers, and various stakeholders to ensure smooth border crossings and timely deliveries.

**Key Responsibilities**
- **Customs Documentation**:Ensure all customs documentation is accurately prepared, submitted, and cleared (including entry numbers for regular shipments, IT bonds, and T&E bonds).
- **Customer Coordination**: Contact customers to gather required paperwork, communicate documentation needs, and resolve inconsistencies.
- **Driver Support**: Ensure drivers have the correct documentation for border crossings and that shipments are certified for transit.
- **Software Usage**: Accurately use systems such as **Axon, Avaal, Border Connect**, and **Arion** to manage customs processes.
- **Issue Resolution**: Handle issues at the border related to all shipment types (e.g., amendments, arrivals, cancellations). Prevent additional charges such as demurrage, storage, or redelivery costs.
- **Manifest Management**: Enter U.S. shipment manifests in the system, print ACE manifests, and ensure regulatory compliance.
- **Inbound Freight Clearance**: Coordinate with **CBP agents** and customers to ensure timely clearance and delivery of inbound freight.
- **Stakeholder Communication**: Liaise with drivers, customers, and government officials to streamline shipment processing.

**Qualifications**
- **Education**: Bachelor's in International Business, Logistics, or a related field (preferred, not required)
- **Experience**: 2-3 years in customs coordination or similar role; Automotive industry experience is a plus
- **Knowledge**: Strong understanding of customs regulations, IT/T&E bonds, and customs software systems
- **Languages**: English (required), Spanish (preferred)
- **Technical Skills**: Proficient in Microsoft Office Suite and customs management software (Axon, Avaal, Arion)
- **Certifications**: Customs Broker License or other relevant certifications (an asset, not required)

**Personal Attributes**
- **Detail-Oriented**: Accurately manage documentation to avoid costly errors
- **Problem Solver**: Resolve shipment issues quickly and efficiently
- **Adaptable**: Thrive in a fast-paced environment and keep up with changing regulations

**What We Offer**

Competitive pay and benefits
Full-time, permanent position
Supportive team environment
On-site training and career advancement opportunities

**How to Apply**

Please send your **resume and cover letter** to:
**Right Service Right Choice** is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $20.00-$30.00 per hour

**Benefits**:

- Paid time off

Work Location: In person

  • Customer Service Coordinator

    1 week ago

    Mississauga, Canada Acoustic Products Company Full time

    **Customer Service / **Accounts Receivable Coordinator **About us** The company’s headquarter is in Mississauga, Ontario Canada with a state-of-the-art research and development facility supported by a team of industrial designers, product engineers and acousticians. With 3 direct production facilities, extensive sales and specification teams, and local...

  • Customer Care Coordinator

    2 weeks ago

    Mississauga, Canada Vodaland Canada Full time

    **Responsibilities**: Customer Care: - Provide accurate information regarding products, services, and order status. - Address and resolve customer concerns with a customer-centric approach. Customer Service (Sales Channels): - Manage customer service across various sales channels. - Handle claims and issues efficiently to ensure customer satisfaction. -...

  • Customer Care Coordinator

    6 days ago

    Mississauga, Canada Novo Nordisk Full time

    **Customer Care Coordinator** Provides customer and information services (bilingual - French/English) to internal and/or external clients, coordinates activities needed to fulfil customer requests, collects and documents information on adverse events, complaints, and supplies administrative support within Customer Care, as assigned. Supports other areas of...

  • Customer Care Coordinator

    5 days ago

    Mississauga, Canada M&M Food Market Full time

    **We are looking for our next Customer Care Coordinator. Could it be you?** At M&M Food Market, our goal is to help customers succeed at mealtime and offer best in class customer service - your interactions with customers will bring this corporate mission statement and our corporate values to life. Need more details? Keep reading The Customer Care...

  • Coordinator, Customer Service

    3 days ago

    Mississauga, Canada Canon Canada Full time

    **Coordinator, Customer Service - Hub** As the Coordinator, Customer Service, you will be reporting to the Manager, Distribution, and will be responsible for coordinating equipment and deliveries. This position liaises between the warehouse, external clients, and internal stakeholders in order to ensure that order processing is completed in a timely fashion...

  • Customer Portal Coordinator

    6 hours ago

    Mississauga, Canada KINTETSU WORLD EXPRESS Full time

    **LOOKING FOR AN AMAZING CAREER OPPORTUNITY IN MISSISSAUGA?** * WITH CANADA’S FASTEST GROWING 3PL SERVICE PROVIDER, THERE’S NO LIMIT TO WHERE YOU CAN GO!* Many of our most successful managers joined KWE in entry level or associate positions and with hard work, determination, and desire they were able to achieve a level of success beyond their...

  • Customer Service Coordinator

    2 weeks ago

    Mississauga, Canada Pilz Automation Safety Canada L.P Full time

    **Customer Service Coordinator** Since 1948, Pilz, a family-owned company has been setting standards in automation and control and is most known today in the area of safety. We manufacture a full range of automation and control products. Our services start with product and safety training and end at turnkey solutions for the safe automation of industrial...

  • Customer Support Coordinator

    5 days ago

    Mississauga, Canada Exclusive Brands Full time

    **CUSTOMER SUPPORT COORDINATOR** **Who We Are**: Exclusive Brands is a dynamic, fast-paced distribution company specializing within the confectionary, snack and baking decor categories. We are rapidly expanding and continually innovating. We service a variety of retail trade channels across Canada and the US including grocery, mass merchandise, convenience,...

  • Customer Support Coordinator

    5 days ago

    Mississauga, Canada Exclusive Brands Full time

    **CUSTOMER SUPPORT COORDINATOR** **Who We Are**: Exclusive Brands is a small, fast-paced CPG distribution company specializing within the confectionary, baking and snack category. We are rapidly expanding and continually innovating. We service a variety of retail trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar and...

  • Customer Care Coordinator

    6 days ago

    Mississauga, Canada Amacon Full time

    **About Us** Driven by a passion for detail and a tradition of excellence in design and architecture, Amacon is recognized as one of Canada’s most influential real estate development and construction firms. With five decades of development and construction expertise, a precise level of design and craftsmanship is evident in all the homes and commercial...