Registration Officer

The Real Estate Council of Ontario (RECO) is seeking one (1) Registration Officer. We have one permanent position available to start immediately.

About RECO

RECO is a not-for-profit corporation responsible for administering the T_rust in Real Estate Services Act, 2002_ (TRESA) and associated regulations on behalf of the province of Ontario to protect the public interest through a safe and informed marketplace. A modern regulator with over 170 employees, RECO is a collegial and dynamic environment where quality work-life balance is valued along with strategic agility, curiosity and empathy in our action. RECO regulates approximately 100,000 registrants in the real estate sector.

Hybrid work environment

RECO has adopted a ‘hybrid’ environment, which will typically include a minimum attendance in the office of one day per week, with some teams requiring more frequent in-office attendance.

RECO’s commitment to diversity and inclusion: They aren’t just words to us

RECO is committed to promoting an equitable, diverse, and inclusive environment that includes awareness, education, and engagement-building opportunities for all employees.

The role

The Registration Officer provides clear and accurate registration information and a high level of customer focused service to registrants, applicants and the public; and acts as a resource for Registration Coordinators and Client Services staff, offering guidance and ongoing coaching.

Position responsibilities
- Research all aspects of activity and past conduct that may impact suitability for registration, including corresponding or meeting with registrants or applicants to determine or recommend regulatory action.
- Research and prepare proper evidence and documentation for the Licence Appeal Tribunal hearings and attend hearings as a witness to provide evidence when required.
- Act as a resource for Client Service Specialists offering guidance, coaching and training when required.
- Coordinate information and activities as appropriate with related industry and government bodies.
- Monitor registrant activities to ensure compliance with reporting requirements and conditions established with the Registrar.
- Respond to external inquiries regarding the administration of TRESA.
- Other duties as assigned

Qualifications and experience
- Degree or diploma in business administration or customer service-related field, or equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
- Minimum 3 years experience in a regulated, research or legal environment, preferably real estate related.
- Demonstrated superior analytical and research skills.
- Excellent oral and written communication skills.
- Mature judgement, initiative and independent work skills within a team environment.
- Comprehensive knowledge of real estate sector and its governing legislation and RECO policies and procedures, as applicable to registration requirements.
- Strong computer skills including MS Office.
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**Posting Date**: 2/14/2025

**Closing Date**: 2/28/2025

**Job Grade 6**

**Hiring range**:$ 65,600 - 82,000

Qualified applicants are invited to submit a detailed outline of experience specifically addressing RECO’s needs in confidence to Human Resources.
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RECO is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of persons with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility.

We thank all applicants in advance for their interest.

**Job Types**: Full-time, Permanent

Pay: $65,600.00-$82,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Toronto, ON

Application deadline: 2025-03-07