Clinic Manager

2 weeks ago

Edmonton, Canada Capilano Animal Clinic Full time

Capilano Animal Clinic is a small animal veterinary practice located in east Edmonton. We are looking for a fulltime **Clinic Manager** to join our talented team to be responsible for clinic operations and be a direct manager to all clinic staff.

We at Capilano Animal Clinic are dedicated toward building and maintaining a great small animal community practice. Our values are:

- Passion for education - to improve ourselves, to spread knowledge between coworkers and to improve patient outcomes with clients. We support each other in our professional growth.
- Kindness - to oneself, coworkers, patients, clients, and other veterinary professionals.
- Empathy - we recognize pet and client needs and limitations to best advocate for our patients.
- Sustainability - we must take care of ourselves so that we can take care of others.

Our clinic manager will have the opportunity to contribute to and become a large part of this vision. If this sounds like an environment in which you would thrive, we would love to hear from you.

The responsibilities and duties of a clinic manager include:

- General manager of clinic operations, including organization, inventory, staff scheduling.
- Direct manager of all clinic employees (day-to-day tasks, performance, career growth, benefits, WCB)
- Problem solving for the staff so that they can focus on doing their best work in their respective areas of expertise.
- Representative of the clinic to external vendors.
- Single point of escalation for both staff members and clients.
- Hiring and onboarding of new staff
- A degree or diploma in a field related to healthcare and/or veterinary medicine.
- 5+ years in an administrative environment, preferably with management experience.
- Proficiency with Microsoft Office tools (Word, Excel, etc.)
- Strong written and verbal communication.
- Strong conflict resolution skills
- A natural problem solver

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location

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