Multimedia Design Specialist, Emergency Management

**Position Profile**

**Position Name**:Multimedia Design Specialist

**Reporting to**:Manager, Emergency Management Program

**Department**:Community Programs

**Location**:Ottawa, ON (Hybrid)

**Status**:Full Time - Term until March 31, 2026

**Language Profile**:Bilingual. French and English is preferred

**Salary Range**:$65,000 - $75,000

**Why Work with SJA?**

Do you want to work for an organization where your work will make a positive difference within some of the most vulnerable Canadian communities? Are you seeking a role which enables you to work in a hybrid environment (remote + in-office)? How about a competitive salary and benefits package commiserate to your skills and experience? Do you enjoy working in a supportive and flexible work environment, like to laugh and have fun? If yes, then we would love to hear from you

**The Multimedia Design Specialist’s Role**

In response to a funding grant from the Government of Canada (Public Safety Canada), St. John Ambulance is building a new Emergency Management Program (EMP) to better prepare our volunteers across Canada to respond to emergencies and disasters when they occur. Part of the project is a refresh of several key training courses taken by our volunteers, and that refresh requires updates to the visual content. St. John Ambulance is seeking a talented Multimedia Design Specialist for a term until March 31, 2026 to support this initiative

If you are searching for an exciting, new role contributing to a pan-Canadian project in a dynamic organization with a long-standing history in Canada and around the world, we would love to hear from you.

**Primary Responsibilities**:
As a Multimedia Design Specialist you will:

- Design, develop, test, implement and evaluate engaging digital media assets (predominately original graphic designs) to support learning objectives for instructor-led, online and blended training programs for adult learners.
- Evolve and innovate training assets to continuously improve the learning experience. Design a standardized ‘look and feel’ to maintain content style.
- Design HTML-based e-learning elements to be implemented into the Brightspace Learning Management System (LMS) and cascading style sheets (CCS) as needed for Adobe RoboHelp.
- Develop assets that adhere to the principles of inclusive and accessible design, appeal to a diversity of learners and W3C standards.
- Design and develop program promotional and marketing materials as needed.
- Proactively identify efficiencies, gaps and opportunities in our design processes and implement or troubleshoot using relevant tools and resources. Advise on new technologies to improve quality and efficiency.
- Practice exceptional data hygiene and security for files pertaining to creative and visual projects including shared files, storage and backups.
- Maintain the integrity of St. John Ambulance’s brand and visual styles and adhere to asset licensing and copyright regulations.

**Qualifications**:
As a Multimedia Design Specialist, you will have:

- A post-secondary diploma or degree with a concentration in Graphical Design, New Media, Animation, Education Technologies, or a related discipline and/or work experience.
- A minimum of 4-5 years of experience designing digital media assets, ideally for training programs adhering to adult learning principals.
- Experience designing, producing, testing, launching digital content (e-learning, graphics, animations, video, podcasts, virtual training) that conforms to learning management system and accessibility standards. (Note that experience with creating animations or the interest and ability to hone your skills in animation is the ideal.)
- Proficiency with the Adobe Creative Suite, specifically Photoshop and Illustrator. Knowledge with Adobe Animate, After Effects and Premiere.
- Proficiency with the Microsoft Office Suite (we use Microsoft Teams as our collaborative platform).
- Creative eye for detail with the ability to craft innovative designs based on basic concepts and mock-up content.
- Ability to work remotely and independently from home, manage multiple project elements through effective time management and build professional and diplomatic working relationships in an online environment with internal and external project stakeholders.
- Fluency in English. Fluency in both English and French is highly desirable.
- A portfolio of your previous work that showcases your multimedia talents.

**Assets**:
Ideally, you will also bring one or more of the following assets to the role:

- Experience working with a not-for-profit organization working with members of vulnerable communities in Canada.
- Familiarity with medical/first aid terminology and/or St. John Ambulance training programs.
- Experience with volunteerism at the local community or international levels.

**Employment Equity**

St. John Ambulance is an equal opportunity employer and is working to build an inclusive and equitable team that reflects the comm