Medical Receptionist/administrator

2 weeks ago

Vancouver, Canada Cur Laser & Skin Full time

**Responsibilities**:
1. Customer Service Excellence:

- Greet clients and visitors in a warm, friendly, and professional manner.
- Schedule appointments and manage the booking system efficiently.
- Maintain a clean and organized reception area.

2. Product Knowledge and Sales:

- Acquire in-depth knowledge of our products, services, and treatment options.
- Educate clients about our offerings, explaining the benefits and addressing any questions or concerns.
- Actively promote and upsell our services to clients, highlighting their relevance and value.
- Collaborate with the sales team to achieve monthly sales targets.

3. Administrative Support:

- Assist with administrative tasks, including filing, data entry, and managing client records.
- Handle cash transactions, process payments, and manage the point-of-sale system accurately.
- Follow up with clients to ensure their satisfaction and address any post-treatment inquiries.

**Requirements**:

- Proven experience as a receptionist or in a customer-facing role, preferably in the medical or aesthetic industry.
- Strong sales skills and a demonstrated ability to achieve sales targets.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients.
- Familiarity with medical spa treatments and products is an asset; training will be provided.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Proficiency in using computer software and scheduling systems.
- Flexibility to work weekdays, evenings, and occasional weekends as per business needs.

At CüR Laser & Skin, we pride ourselves on delivering exceptional customer experiences and providing innovative aesthetic solutions. If you are a motivated individual with a passion for skincare, sales, and helping clients achieve their desired results, we would love to hear from you.

**Job Types**: Full-time, Part-time, Permanent

Pay: $20.00-$26.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Vancouver, BC V6H 1E6: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Retail sales: 1 year (preferred)

Work Location: In person

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