Front Desk/general Store Supervisor

2 weeks ago

Banff, Canada Castle Mountain Chalets Full time

**Job Summary**

We are currently interviewing experienced applicants for year round positions at Castle Mountain Chalets in Banff, Alberta. We offer competitive wages, on-site accommodations, retention bonus, and various wellness benefits. Come join our enthusiastic team and experience the Canadian Rockies.

**Please note, job location is between Banff and Lake Louise, not in town.**

**Job Type / Category**

**Duties & Responsibilities**
- Greet guests in a friendly manner and follow the check in procedures
- Take payments and post accurately to guest accounts
- Follow set policies regarding cash handling
- Communicate with other departments in a friendly and professional manner
- Be aware of local attractions, activities and restaurants and make recommendations to guests
- Handle incoming phone calls and other guest communications in a discreet fashion
- Accurately communicate with other shifts regarding issues arising from day to day operations
- Sell and stock items at property store
- Manage Front desk staff
- Other duties as required

**Required Education, Skills and Qualifications**

**Qualifications**
- Previous hospitality experience required
- Experience with Mews an asset
- Diploma in Hospitality or related courses and asset
- Strong communication skills in English, both in written and verbal is essential
- Ability to work in a multi-tasking, fast paced environment
- Demonstrated strong customer service skills
- Ability to work all shifts, including weekends, evenings and holidays
- Retail experience an asset

**Staff Housing points**:

- 1 recently renovated accommodation building with 8 private rooms, located on the hotel property,
- 1-minute walk to work, 20-minute drive to Banff, 15 minute drive Lake Louise.
- Fully-furnished bedrooms and common area.
- Linens are provided.
- Each bedroom has a full en-suite bathroom including a shower.
- The kitchen is fully-equipped with 2 ovens, microwaves, sinks and other essential kitchenware.
- Each employee have their own full-sized refrigerator allocated in the kitchen.
- Free Wi-Fi and cable.
- Free laundry.
- Free Parking.
- Free gear rental (mountain bikes and snow shoes).
- Staff van is available for use at the cost of $0.25/km (must have adequite drivers abstract).
- Close proximity to many trails and outdoor activities.
- 30% off in the general store.

Pay: $20.00+ per hour + 12 month Contract completion bonus of $3000

**Experience**:

- Retail: 1 year (preferred)
- Hotel Front Desk: 1 year (preferred)

**Location**:

- Banff, AB (preferred)

Pay: $21.00-$25.00 per hour

Expected hours: 30 - 45 per week

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Microsoft Office: 1 year (required)
- Front Desk: 1 year (required)
- Retail management: 1 year (preferred)

Work Location: In person

  • Front Desk Supervisor

    2 weeks ago

    Banff, Canada Banff Caribou Properties Ltd. Full time

    The Front Desk Supervisor is responsible for ensuring that all Front Desk procedures are followed and all necessary tasks are completed accurately. If you have a cheerful attitude and believe in creating lasting memories for our guests then you are the right person for us! **This Position Offers**: Permanent full-time position Anniversary bonus Clean &...

  • Front Desk Agent Full Time

    2 weeks ago

    Banff, Canada Castle Mountain Chalets Full time

    Job description We are currently interviewing applicants for year round employment at Castle Mountain Chalets located between Banff and Lake Louise, Alberta. We offer competitive wages, on site accommodations, staff activities and discounts at both the hotel and our General Store. Our team is made up of positive, adventurous, hardworking, kind and confident...

  • Front Desk Agent

    1 week ago

    Banff, Canada The Juniper Hotel & Bistro Full time

    **On-Site Staff Accommodation Available** The Juniper Hotel offers boutique hospitality in a unique setting, surrounded by nature but only moments away from downtown Banff. We offer 52 guest rooms, authentically warm hospitality, and some of the best views in the valley. Our small, friendly team are committed to connecting our guests with Banff National...

  • Front Desk Agent

    2 weeks ago

    Banff, Canada Banff Caribou Properties Ltd. Full time

    As one of Banff’s leading hospitality companies, Banff Lodging Co. offers a diverse range of jobs and careers with a perks and benefits program that focuses on wellness and work life balance made for a mountain lifestyle. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity and a passion for...

  • Front Desk Agent

    7 days ago

    Banff, Canada Banff Caribou Properties Ltd. Full time

    As one of Banff’s leading hospitality companies, Banff Lodging Co. offers a diverse range of job opportunities with competitive salaries and comprehensive benefits. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity and a passion for providing outstanding hospitality experiences. We provide...

  • Front Desk Agent

    7 days ago

    Banff, Canada Banff Caribou Properties Ltd. Full time

    BCP offers a friendly place to work in the heart of Banff. We have jobs for people who love nature and adventure. You will be part of a team that cares about good service and teamwork. Why Work With Us? **Employee Housing**: We offer housing to help you settle in. **Career Growth**: Learn new skills and move up in your job. **Great Team**: Work with people...

  • Front Desk Agent

    7 days ago

    Banff, Canada Banff Caribou Properties Ltd. Full time

    BCP offers a friendly place to work in the heart of Banff. We have jobs for people who love nature and adventure. You will be part of a team that cares about good service and teamwork. Why Work With Us? **Employee Housing**: We offer housing to help you settle in. **Career Growth**: Learn new skills and move up in your job. **Great Team**: Work with people...

  • Front Desk Agent

    2 weeks ago

    Banff, Canada Capilano Group -Lodges Full time

    **Front Desk Agent** **Department**:Front Desk **Reports to**:Front Office Manager **General Description**: The **Front Desk Agent** is part of the** Moraine Lake Lodge** front desk team which is responsible for guest service and reservations. Our **Front Desk Agents** are the first voice and first team member our guests interact with. There must be a...

  • Front of House Supervisor

    1 day ago

    Banff, Alberta, Canada Boston Pizza Full time

    Overview Front of House (FOH) Supervisor A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the...

  • Front Desk Agent

    2 weeks ago

    Banff, Canada Pomeroy Lodging LP Full time

    **_Front Desk Agent - Black Diamond Club_** - Rate of Pay: $20.00 per hour_ **THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.** Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged...