Front Desk Supervisor

3 days ago


Banff, Canada Banff Caribou Properties Ltd. Full time

The Front Desk Supervisor is responsible for ensuring that all Front Desk procedures are followed and all necessary tasks are completed accurately. If you have a cheerful attitude and believe in creating lasting memories for our guests then you are the right person for us

**This Position Offers**:
Permanent full-time position
Anniversary bonus
Clean & affordable employee housing
40% off food & 27% off beverage at 6 restaurants in town
Fun staff events; staff parties, BBQs
Excellent health & wellness programs; FREE yoga, FREE canoe and golf passes
Discounted Lux movie tickets
25% off spa services
Health & dental benefit eligibility after 6 months
Complimentary hotel stays
Free local bus pass
Eligibility to become an employee shareholder (that’s right, you can become an owner)

Fun, enthusiastic team leader with great communication skills
Great guest service skills with an ability problem solve
Previous experience in administration, reception or customer service
Proficient computer skills and have used a PMS before (this is an asset but not required)
Can work weekends and evenings

**What Will you Be Doing**:
Ensure guests’ needs and concerns are responded to effectively
Assist to motivate, train and lead front office team
Ensure smooth daily running of front office
Answering calls, process check ins & check outs, creating reservations and process transactions
Whatever it takes for our guests have an AMAZING vacation & our staff to have a GREAT work experience.

Banff Lodging Co. is committed to building a workplace where everyone can succeed and belong. As a Signatory to the Bow Valley Workplace Inclusion Charter we continue to work on our ongoing commitment to build an even more diverse, equitable, and inclusive team environment.



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