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Business Development Representative

3 weeks ago

Sarnia, Canada Park Lane Chevrolet Cadillac Buick GMC Full time

**The work of the BDC Representative**:

- Learn how customer defines value and design a personalized contact strategy
- Contact leads from all touch points: phone, showroom, website, etc. and set appointments
- Administrative support for all correspondence; promotions, community events, mailers, birthday letters, etc.
- Lease/retail retention activities for all customers based on contact standards
- Address or escalate any potential issues identified by customer

**Business Skills Required**
- Ability to converse with customers to discuss needs and direct appropriately within the dealership
- Ability to effectively relate to customers of all backgrounds, establish rapport and focus on customer enthusiasm
- Knowledge of sales procedures, processes, and follow-up
- Basic knowledge of company products (prices, models, series, options, warranties, vehicle maintenance, colors, standard equipment, specifications)

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$21.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: In person