Dispatcher/customer Service
2 weeks ago
**Job Overview**
**Responsibilities**
- Manage incoming calls and respond to customer inquiries regarding freight and shipping services.
- Utilize phone systems effectively to ensure clear communication with clients.
- Process orders and handle data entry tasks accurately in our systems, including SyteLine.
- Collaborate with the shipping and receiving departments to provide timely updates to customers.
- Maintain detailed records of customer interactions and transactions.
- Resolve customer issues promptly while ensuring a high level of satisfaction.
- Communicate effectively with team members to streamline operations within the supply chain.
- Assist in identifying opportunities for process improvements within customer service operations.
**Qualifications**
- Proven experience in a customer service role, preferably within a logistics or supply chain environment.
- Strong phone etiquette with excellent verbal communication skills.
- Familiarity with freight operations and third-party logistics (3PL) is desirable.
- Proficient in data entry with attention to detail.
- Ability to navigate phone systems efficiently to manage calls effectively.
- Experience with SyteLine or similar software is an advantage.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- A proactive attitude towards problem-solving and customer satisfaction.
Join our team as a Customer Service Representative where you can make a difference by providing outstanding support while growing your career in the logistics industry
Pay: $17.00-$20.00 per hour
**Benefits**:
- Casual dress
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- dispatching: 1 year (preferred)
Work Location: In person
-
Dispatcher/customer Service
2 days ago
Brampton, Canada XTREME TOWING INC Full timeOur company is looking for a reliable Dispatcher to receive incoming requests for vehicle towing, and dispatch the information to tow truck drivers. Good customer service skills, communication skills, organizational skills, and the ability to multi-task essential. MUST HAVE SOME AUTOMOBILE KNOWLEDGE MUST BE FLUENT IN ENGLISH **Job Type**:...
-
Dispatcher/customer Service
2 weeks ago
Brampton, Canada Baseline Trucking Full timeWe at Baseline Trucking are offering a job opportunity for professionals with a background in managing Flatbeds/Step decks. **Requirements**: **Dealbreakers**: - **Minimum 1 years of recent experience in the trucking industry as a dispatcher.**: - **Experience with Flatbeds/Step decks.** Additional skills that will be considered: - Book of business for...
-
Dispatcher
4 days ago
Brampton, Canada Metro Compactor Service Full time**About the Job** The Dispatcher's purpose is to deliver **Super Service** to clients through effective Dispatch and Coordination of technicians covering the GTA, Southern & Southwestern Ontario. The primary goal is to position our technicians for success - scheduling & assigning daily work by assessing job needs, matching appropriate skillset to the task...
-
Dispatcher/customer Service
2 weeks ago
Brampton, Canada CLI EXPRESS LTD. Full timeOverview: **Duties**: - Assist customers with order placement, tracking, and product inquiries - Process orders accurately and efficiently using our data entry systems - Collaborate with the supply chain team to ensure timely delivery of products - Utilize AS400 and SyteLine systems for order processing and tracking - Coordinate with freight carriers for...
-
Customer Service Advisor
3 weeks ago
Brampton, Canada MetroCompactor Service Inc.MetroCompactor Service Inc Full timeMetro Compactor Service, 145 Heart Lake Rd S, Brampton, ON L6W3K3, CAN Metro Compactor Service is Canada's leading expert for waste and recycling equipment solutions. With expertise spanning over four decades, we provide custom manufacturing, installation, maintenance, and repair services for balers, compactors, and chutes. Our cutting‑edge iSmart...
-
Customer Service/dispatcher
2 weeks ago
Brampton, Canada Soho Square Solutions Full timeThis is a 24-hour call center. Hours vary from 8 am to 10 pm - must be flexible to hours. There are scheduled shifts. **How you will do it**: Monthly/weekly Reporting of Service Tickets for local customers. Assist Service Manager and Service Team leaders coordinating Service department tasks. Create POs to vendors to purchase parts needed for service...
-
Dispatcher/customer Service
2 weeks ago
Brampton, Canada Hunter Express Ltd Full timeTruck Dispatcher Training Class and Job Orientation on **FRI AUG 19th at 11:00AM AND TUES AUG 23rd AT 11:00AM** At Hunter Express LTD 1940 Steeles ave east Brampton. The Dispatch trainers and speakers will be available to give you a presentation on what skills are required and how you can get the best training in the industry. Paid training is optional...
-
Dispatcher, Customer Scheduling
2 days ago
Brampton, Canada Coca-Cola Canada Bottling Limited Full timeShift/Hours - 8:00 AM to 4:00 PM EST Tuesday to Saturday **This is a 12 Month Contract, opportunity to be converted full-time **About This Opportunity**: Reporting to the Supervisor, Equipment Services Operations, the Dispatcher, Customer Scheduling is responsible for overseeing the completion of reactive equipment activities in SAP. The primary function...
-
Dispatch Service Specialist
2 days ago
Brampton, Canada All-Lift Ltd Full time**About All-Lift Ltd.**: Since 1976, All-Lift Ltd. has been Toronto's foremost material-handling expert, providing exceptional solutions and services to a diverse range of industries. As the official dealer of UniCarriers, CombiLift, Aisle-Master, Factory Cat, and Sky Jack, we pride ourselves on delivering quality products and unparalleled customer...
-
Service Dispatcher
2 days ago
Brampton, Ontario, Canada Leavitt Machinery Full time $49,000 - $58,000 per yearLeavitt Machineryis one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a...