Dispatcher
2 weeks ago
**Duties and Responsibilities**
- Lead the negotiation of rates with the brokers or customers to obtain competitive rates
- Coordinating and managing the pickup and delivery of ground-transported cargo.
- Negotiating the best rates with vendors, Customers.
- Provides friendly, positive, and helpful service to all clients, customers, and drivers.
- Receive incoming calls from customers.
- Plan, direct and redirect drivers as needed when breakdowns or other issues arise.
- Enter shipment information into the computer system accurately and efficiently.
- Efficiently dispatch equipment.
- Prepare and file dispatch reports.
- Track and report customer inquiries as required.
- Assist in other areas within the department in the achievement of goals and objectives.
**What you bring**:
- Completion of high school.
- 4-5 years in a transportation or dispatch.
- Strong communication and interpersonal skills.
- Strong customer focus.
- Proven ability to multi-task & ability to prioritize tasks.
- Proficient in MS Outlook, Excel, Word.
- Knowledge of industry an asset.
- May be required to work extended hours including occasional weekends.
- Additional or specialized training in transportation, logistics, or similar area of study
- You are committed to working safely
- You are highly productive and have excellent customer service
- You are a team player
- You aren't afraid to work hard, and you want to succeed
- You are open to learning new skills
**Salary will be discussed accordingly to the previous experience in dispatch.**
**Office Phone - 905-234-0210 ext 105**
**Please contact at+1 (647) 923-9474**
**Salary**: $1,200.00-$1,500.00 per week
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: In person
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