Bilingual Receptionist

**Join our growing Team**

We’re growing and looking for a **Bilingual Receptionist** to join our Member Administration Team at the National Payroll Institute This is a **full-time permanent** position based in downtown Toronto

This position is the Institute’s front-line contact responsible for responding, directing and distributing all incoming inquiries and information (written, verbal or in person). In addition, this role is responsible for coordinating member administration and assisting staff as required.

**_You’ll love being a part of our Team because: _**
- We offer a safe, friendly and supportive team environment.
- We reward you competitively for your skills and contribution.
- You will be eligible to receive a performance incentive based on your contribution and Institute results.
- We offer a comprehensive Group Benefits package at no cost to you.
- Group Registered Retirement Savings Plan with company match.
- Continuing Education Reimbursement as part of our Professional Development program.
- You will enjoy personal days and time off from Christmas to New Year’s
- Access to our Employee and Family Assistance (EFAP) program/services.

**Key Responsibilities**:
**Covering reception: (60%)**
- Greet, assist and direct visitors.
- Receive, respond to and direct incoming calls.
- Coordinate the reservation of meeting rooms.
- Maintain a professional reception area; including dissemination of the Institute information materials.

**Mail, Fax, Courier, Other Information: (25%)**
- Sort, open and distribute incoming mail and coordinate outgoing mail.
- Sort, collate and distribute incoming faxes.
- Coordinate coding and authorization of invoices requiring multiple signatures (i.e., courier, phone, etc.).
- Arrange regular mailings to remote employees.
- Coordinate long distance codes, conference calls and accounts, access cards, etc.
- Assist with faxing, photocopying and preparing outgoing mail and courier packages.

**Administrative Services: (10%)**
- Order office and other supplies and maintain adequate inventory levels ensuring good quality and competitive prices (including coordinating shedding company).
- Liaise with Building management and other suppliers and service providers.
- Code shared services invoices and respond to all suppliers’/service providers’ inquiries.
- Facilitate inter-office communication including updating directory list.

**Other: (5%)**
- Participate in coverage for performance gaps when circumstances arise.

**Qualifications**:

- Post-secondary education preferred
- University degree or College diploma (or working towards).
- Fluently bilingual is required, English and French, both written and spoken.
- 1+ year office experience; experience in reception duties is preferred.

**About Us**

For over 40 years, the National Payroll Institute has helped payroll professionals to enjoy long and rewarding careers, provided essential expertise to help businesses reduce risk and increase productivity, and worked alongside governments to shape legislation.

Today, over 40,000 payroll professionals have access to our myriad of benefits of membership — including career development, top-tier education offerings, networking events, forward-looking research, and access to critical compliance information.

The Institute has made it easier than ever for businesses to meet their payroll obligations and navigate’ over 200 legislative requirements. By proactively working with federal and provincial governments, payroll professionals have benefited from legislative changes that have made payroll more streamlined and efficient.

The Institute also supports Canada’s 1.5 million employers and the entire payroll profession. Payroll is essential to the long-term health of every business, the financial wellness of workers and the strength of our economy — all of whom rely on our members to ensure timely and accurate annual payment of $1.02 trillion in wages and taxable benefits, and $345 billion in statutory remittances

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Flextime
- Life insurance
- RRSP match
- Vision care
- Work from home

Schedule:

- Monday to Friday

Application question(s):

- Are you fully bilingual in French and English?

**Experience**:

- receptionist: 1 year (preferred)