Medical Receptionist

2 weeks ago


Ottawa, Canada Vitality Rehabilitation Group Full time

Vitality Rehabilitation Group is looking to hire a bilingual medical receptionist with excellent organizational and administrative skills. The medical receptionist must be compassionate and discrete with superb time management and record-keeping skills.

A medical receptionist should be a confident and professional administrator with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of our facility. Should be able to work comfortably under pressure while multi-tasking in a fast-paced environment.

**Responsibilities**:

- Greet and attend to patients in person and over the phone.
- Professionally assist staff, visitors, and patients.
- Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
- Answer all phone calls in a professional and courteous manner.
- Maintain confidentiality of all staff and patient information.
- Schedule appointments between providers and patients.
- Adhere to policy and procedures during all activities.
- Assist with admissions/treatment as per agreed protocols.
- Ensure that stock levels are adequate and orders are made timeously.
- Communicate medical results to patients under clinical supervision.
- Complete accurate documentation of patient visits.

Medical Receptionist Requirements:

- 2 years of experience at a healthcare facility in a medical receptionist role (essential).
- Working knowledge of medical terminology and regulations
- Innovative thinker with strong conceptual and problem-solving skills.
- Meticulous attention to detail with the ability to multitask.
- Strong organizational, administrative, and planning skills.
- Ability to work under pressure and react effectively to emergency situations.
- Ability to use discretion while working with sensitive information.
- Excellent documentation, communication, and IT skills.
- Passionate about healthcare excellence.
- A comprehensive understanding of MVA is an asset

**Salary**: $18.00-$22.26 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- No weekends

Supplemental pay types:

- Bonus pay



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