Medical Receptionist

3 days ago

Ottawa, Canada Chartier Physiotherapie and Multidisciplinary Clinic Full time

The role of the Medical Receptionist is crucial in ensuring a good flow of patients for this multidisciplinary clinic. Your work is part of the whole patient journey and part of them getting better. The medical receptionist must be professional, courteous, flexible and extremely well organised. The ability to multitask in a fast paced environment is a must in this type of work.

**What we offer**:

- Full time hours and possibility of overtime if wanted
- On the high end of hourly compensation ($18-23 per hour) depending on experience
- Possibility to increase your salary by becoming a clinic manager
- Optional monthly/quarterly incentives ($100-400 per month)
- Career courses that help you build your skillset ($2,000+ per year)
- Paid onboarding and training ($)
- 10 days vacation per year for self care, family, traveling
- Company sponsored team dinners and outings ($)
- Use of onsite gym outside hours
- Paid parking for full time
- Bonus pay for different incentives

We offer opening and closing hours Monday through Friday

**Career progression OPTIONS**:

- Focus on being a super-star patient experience coordinator.
- Grow into a management role - Assistant Patient Experience Manager.
- Jump to running the team as the Patient Experience Manager.
- Add another ‘hat’ and be our Chief Culture Officer or Marketing Coordinator.
- We believe in career development.

**Skills Required for position**:

- Previous experience working in a client/service industry.
- Desire to learn, work as a part of a dynamic team.
- Able to take initiative and bring positive attitude to the environment
- Able to work independently and as a team.
- Excellent attention to detail with the initiative to problem-solve.
- Flexibility to work different shifts, will vary between opening the clinic at 6:30am and the closing shifts can end at 8h30pm.
- Excellent time management in a fast-paced environment.
- Highly organised, and time management skills
- Fluent in written and spoken English. French is also preferred
- Experience using Google Suites and Microsoft Office (Google sheets/docs, Microsoft word/excel)
- Computer literacy. Proficiency Familiarity with operating systems, file management, and basic troubleshooting.
- Strong math skills

**Skills preferred for position**:

- Experience as a medical receptionist is an asset.
- Familiarity with physiotherapy, massage, chiro, acupuncture.
- Experience with Jane or other Electronic Medical Records (EMR)
- Familiarity with direct billing on the following provider portals: Medavie Blue cross, Sun Life, Telus Health, Providerconnect.
- Fluency in written and spoken French or any other language is an asset.

**Salary**: $18.00-$23.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site gym
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (required)

**Experience**:

- receptionist: 1 year (required)

**Language**:

- French (preferred)

Ability to Commute:

- Ottawa, ON K1N 6M3 (required)

Ability to Relocate:

- Ottawa, ON K1N 6M3: Relocate before starting work (required)

Work Location: In person

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