Site Representative

**Position Details**:
**Current Rate of Pay**: Min = $26.36/hr, Max = $30.56/hr
**Employment type**: Temporary Contract
**Duration of employment**: 10 months
**Hours of work**: Variable
**Work location**: The Village at Black Creek
**Division**: Education and Training
**Business unit**: The Village at Black Creek
**Remote Work**: None
**Existing Vacancy**: Yes
**About TRCA**:
With more than 60 years of experience, Toronto and Region Conservation Authority (TRCA) is one of 36 Conservation Authorities in Ontario, created to safeguard and enhance the health and well-being of watershed communities through the protection and restoration of the natural environment and the ecological services the environment provides.
TRCA is considered the provincial leader in conserving, restoring, and managing natural resources to advance safe and sustainable development.
**How you will contribute as part of the TRCA team**:
The Site Representative provides support to third-party partners operating on a TRCA site to ensure the safety of TRCA facilities and assets. They also assist with operational requirements during and outside of regular operating hours.
**Major Responsibilities**:

- Builds relationships with partners licensing or utilizing TRCA site/space while ensuring safety of TRCA assets.
- Be available to third-party partners throughout the shift to assist them in achieving their goals
- Ensures partners follow all TRCA protocols for site use
- Patrols site and provide oversight of the facility and assets
- Provides staff support for operational requirements outside of regular site operating hours
- Opens the site, and ensures it is closed and secured following the group’s departure
- Implements all safety and security measures including responding to emergency situations
- Liaises between partner groups and with onsite security and address challenges

**What will you need to succeed**:
Education (degree/diploma/certifications/licenses)
- High school diploma
- Valid Standard First Aid & CPR/AED Level C Certification

Experience
- 1+ years of experience in customer/client services

Knowledge/Skill/Ability - Competencies
- Strong communication skills to provide clear and concise communication in both non-emergency and emergency situations
- Demonstrates responsiveness to internal and external customer requests and needs
- Demonstrated ability to proactively identify problems in a timely manner, seeking the appropriate level of support to solve issues
- Proficiency in MS Office suite including online software such as MS teams, WebEx, and SharePoint
- Strong interpersonal skills and experience working as part of a team
- Demonstrated ability to manage time and work independently.
- Ability to lift objects up to 20kg
- Must be flexible to work all required shifts, including weekends, holidays, late nights, and early mornings

**What TRCA has to offer you**:
As part of a progressive team, you will have the opportunity to make a positive impact to preserving and protecting nature, while maintaining a balance between the natural environment and built environment. Working with experts within our field, you will join a team of colleagues that are committed to TRCA’s core values by demonstrating the following behaviours; integrity, collaboration, accountability, respect, and excellence (icare).
**You will be part of a diverse and inclusive organization that**:

- Makes a positive difference in the communities we serve.
- Fosters high performance and collaborative teams.
- Provides continuous learning and development opportunities.
- Offers a comprehensive compensation and benefits program (including Defined Benefit Pension Plan - OMERS/OTPP).
- Pregnancy & Parental Leave Top-Up Program.
- Provides unique TRCA Perks.
- Provides flexible work arrangements.
- Offers potential for career growth and advancement.

While the Toronto and Region Conservation Authority (TRCA) thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) may be required to undergo a vulnerable sector screening and/or driver’s abstract check as a part of the final step in the hiring process.
Personal information you provide through the TRCA recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this recruitment process for employment and volunteer positions with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act. Any questions regarding this collection activity should be directed to the Manager of Records and Information, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (437) 880 2308.