Residential Property Manager

The Tricar Group is an award-winning developer, leading the way in Southwestern Ontario as the premiere high-rise builder. We are passionate about our company, our work, and our commitment to delivering outstanding condominium homes and rental apartments while providing the highest level of customer service.

We are currently looking for a_ **Residential Property Manager**_ to join our growing team

**Primary Responsibilities and Accountabilities**:

- Manage the day-to-day requirements for assigned rental portfolio including;
- Travel to assigned properties in London, Sarnia, Kitchener, Guelph;
- Attend buildings regularly to support building managers, address tenant concerns and identify and communicate building conditions/anticipated issues that require attention;
- Identify all safety requirements of each property; define hazards/impediments to a healthy and safe work/home environment; establish policies and procedures to address and control such hazards; implement health and safety initiatives; train all required individuals as necessary;
- Review/cost code/approve all invoices pertaining to assigned rental portfolio;
- Develop, review, and monitor annual budgets; review rental income reports, vacancy reports and address any issues;
- Assist with obtaining/approving building maintenance contracts and purchase orders; subcontractor price negotiations; warranty work, etc. with Maintenance Manager;
- Review residential units at turnover, prepare a scope of work; monitor completion and follow-up to ensure any/all deficient items are addressed;
- Review work orders, work with Maintenance Coordinator and Operations Manager to ensure any concerns are being addressed in a timely manner;
- Review outstanding arrears, work with accounting on debt collection, communication and payment plans, as required;
- Develop and continually improve internal systems and processes for employees, co-workers, supervisors, others to address customer service issues if/as required;
- Maintain positive and proactive relationship with internal/external customers;
- Actively participate in the recruitment process; execute new hire orientation and training requirements; provide leadership, training and direction to all building personnel and act as a resource to resolve issues;
- Assist in development of vision and business strategy and lead implementation of business strategy for assigned portfolio;
- Foster an environment of innovation and creativity to continually provide a product and service well differentiated from our competition;
- Attend various meetings and industry functions during and after regular business hours
- Have knowledge of and participate in Landlord Tenant Board proceedings;
- Promote and participate in community initiatives;
- Other duties within the scope and purpose of the job, as requested by management;

**Qualifications**:

- 7-10 years of residential property management experience;
- Post-secondary degree in a related field, preferably business
- Strong leadership skills, staff supervisory experience;
- Knowledge of legislation pertaining to residential tenancies act, procurement processes, contract negotiations and analysis, building operating systems & maintenance;
- Outstanding written & verbal communication skills;
- Knowledge of Occupational Health & Safety, TSSA, Fire & Building codes;
- Accounting competency including budgeting, account analysis, & overall financial management;
- Strong follow-up skills with the ability to effectively resolve difficult issues in a timely manner;
- Excellent computer skills including MS Office: Excel, Word and PowerPoint;
- Experience managing commercial properties (Office/Retail) is an asset;
- Experience using Yardi Voyager is an asset
- Valid driver’s license

The Tricar Group is a six-time finalist and three-time winner of Tarion’s Homeowners’ Choice Award for customer service; an award we are most proud of and that clearly defines the level of commitment and dedication we look for in our team members. You will work in a positive team environment and have the opportunity to forge a very rewarding and long-term career.

We thank all applicants in advance for their interest. Those who meet the above requirements will be contacted for an interview.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Extended health care
- On-site parking
- Paid time off
- RRSP match

Schedule:

- Monday to Friday

Application question(s):

- 1. How many years of experience do you have as a Property Manager?
- 2. What types of properties have you managed?
- 3. What is the most challenging part of Property Management?
- 5. Do you have a valid drivers license?
- What would you rate your level of knowledge of the RTA? 10 being excellent, 1 being little knowledge?

Work Location: In person