Technician, Quality Ii

**Req ID**:5449

**Job Category**:Manufacturing / Truck Driver

**Location**:Calgary, AB, CA, T2C 5N5
- At Serta Simmons Bedding, we dare to dream and work differently. We’re proud to be one of the largest bedding manufacturers in North America and lead the way with our iconic brands -** Serta®, Beautyrest®, Simmons®**and **Tuft & Needle®.**
- When you join our company, you become part of winning team that is excited and committed to helping our customers get a good night’s sleep.
- Fueled by care for our people and their safety, we provide inspiring career opportunities, competitive benefits, and employee perks, and most importantly, the chance to make a positive impact in the lives of our customers.
Job FamilyManufacturingExempt/Non-ExemptNon-ExemptFunctionManufacturingEssential

**Responsibilities**:
- Provide technical quality support for multi-shift, high volume production facility.
- Support building a customer focused quality culture through data collection, process monitoring, root cause analysis, and corrective action implementation.
- Foster a safety culture and the implementation of safety policies and training in compliance with the company safety program and OSHA regulations to eliminate work related injuries.
- Quality Auditing: Quality Management System; Product Audits /Process Audits; facilitate Corrective Actions
- Manage and develop RCA/Implement Corrective Actions/escalate as applicable
- Maintain Plant Quality metrics and Dashboard and participate in Plant Quality Reviews
- Assure Manufacturing Quality; monitor and review Error Proofing Controls at every level, Assist RCA and implement Corrective Actions and gauge control (calibration, specify, acquire).
- Data collection/analysis/improvement projects (Green Belt level projects)
- Assist with the control/monitoring/changes to the Manufacturing Execution System to achieve effective Quality controls/monitoring and improvement
- Assist with training the plant associates in the QMS and TQM principles
- Report Supplier Quality issues
- Advanced Quality Planning, Plant trials/reports/improvements
- Support the overall continual improvement of quality effort for the site to drive increasing quality performance with the customer.
- Participate and support SSB corporate quality initiatives
Functional/Technical Competencies- Chart, Control Plan, MSA, Capability Analysis
- Process Control (SPC, Error Proofing, Monitoring, Process Improvement)
- Support Problem Solving (8D, Management by Facts)
- Auditing (execution, reporting, corrective action)
- Organized and Logical/Process Thinking
- Business Acumen/Strategic Thinking
- Strong communicator (written, verbal, presentation)
- Results oriented/Sense of Urgency
- Quality Management Systems

**Competencies**
- Customer Focused
- Process oriented
- Adapt to change
- Foster and drive continuous improvement
- Team player
Experience/Education- HS diploma or GED
- Three or more years relevant experience in manufacturing and one in a Quality role
- Proficient in MS Office (Word, Excel, Power Point)
- Must be able to read, write, and speak English
- Must be at least 18 years or older
- Certified or be working towards Six Sigma Green Belt
- Proficient in MS Office (Word, Excel, Power Point)

**Preferred**:

- Associates degree in Manufacturing, Quality, Statistics, Engineering, Business or other
- Lean training / certification
- Certified Six Sigma Green Belt
- Minitab software or equivalent
- Knowledge of spreadsheet or database software preferred.
Previous experience training and/or leading others desired.
Job Factors/Work Environments- 85% Walking/standing in manufacturing plant and warehouse distribution environment
- 15% sedentary
Key RelationshipsPlant Quality Engineer, Production Manager, Production Supervisors, Maintenance Techs, KPO (Lean), Production Scheduler, HRCompetencies**Come Dream with Us**
- When you join Serta Simmons Bedding, you become part of our 150-year legacy of sleep solutions with endless opportunities to impact our future for centuries to come. Once you’re here, you’ll be part of a winning company that invests and supports our team members’ career journeys. We offer competitive benefits, job training, learning and development, and other employee perks such as our employee discount on all products.
- Employees are required to comply with COVID policies established by a vendor or customer.

**We are an Equal Opportunity Employer**. It is our policy that discrimination against any individual on the basis of race, color, sex, religion, ancestry or national origin, age, citizenship status, marital status, sexual orientation, physical or mental disability (with or without reasonable accommodations), status as a disabled veteran or veteran of the Vietnam era, or political affiliation is strictly prohibited.

**SSH Bedding Canada Co. is proud to provide employment accommodation during the recruitment process. Should you require any accommodations please indicate your needs on your cover