Front Desk Receptionist

3 days ago

Waterloo, Canada Krown Rust Control - Waterloo Full time

Krown Body Maintenance was started in 1986 and has established itself as Canada’s #1 Rust Protection. Over the last 35+ years, Krown has expanded across Canada and is now also in over a dozen countries internationally Krown locations are independently owned and operated allowing them to remain focused on their own customers along with their own staff at each facility.

We are currently looking to grow our team by adding a new person to our front counter in our Waterloo location. This person would provide the first impression as the face and voice of our business, so we are looking for someone who’s demeanor, knowledge, and helpfulness will provide a welcoming and positive attitude to help our customers while representing our company.
- What Your Day Looks Like: _
- Monday to Friday: 9:00 to 5:00, Saturday: 9:00 to 2:00 with additional hours based on seasonal demand.
- Greet customers personally and promptly.
- Verify their appointment, process their arrival and notify shop staff of the next appointment.
- Provide education and information to assist customers in making the best choices for their specific needs.
- Answer phones and E-Mails to ensure all potential customers are attended to.
- Process customer and shop orders, quotes and invoices daily.
- Assist in keeping the facility clean and tidy.
- Ensure the waiting room is fully stocked at all times.
- What You Can Provide: _
- Customer service, hospitality, and/or office admin experience are assets
- Strong communication skills (face to face, phone, E-Mail)
- A positive and friendly demeanor focused on assisting customers with any questions or concerns
- Automotive interest (especially with prior experience) is highly valued

**Job Types**: Full-time, Fixed term contract
Contract length: 5 months

**Salary**: $20.00-$22.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Every Weekend
- Monday to Friday

COVID-19 considerations:
Staff are required to wear masks when interacting with customers or their vehicles. Keys and touch points are disinfected regularly.

**Experience**:

- Front desk: 1 year (preferred)
- Automotive: 1 year (preferred)

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