Vr Arcade Customer Service Representative or Store

2 weeks ago

Toronto, Canada Levelup Reality Full time

**PLEASE DO NOT CONTACT OR EMAIL ARCADE DIRECTLY ABOUT JOB OPPORTUNITIES. **ALL COMMUNICATIONS WILL BE VIA INDEED.

**Job Summary**

Are you tech-savvy and great at games? A friendly game master who enjoys teaching others?

We are looking for VR Customer Service Representatives or Associates to help customers have fun in the exciting world of VR Bonus: You'll get to learn about virtual reality and play lots of games

**Requirements**:

- The role requires weekday and weekend availability (minimum Thursday, Friday, Saturday, Sunday, and Holidays).

**Benefits and Compensation**
- Includes Performance Bonuses and Tips

**Skills That We're Looking For**:

- You love teaching new things: You enjoy showing customers how to learn something new for the first time.
- You’re great with teamwork: You work well with others in a team-based environment.
- You have strong customer service support: You are patient with the customer or client regardless of technological affinity, gaming background, and/or disabilities. You can take the time to listen and understand their concerns and can diffuse tense moments if they arise.
- You’re tech-savvy: You are well informed about and proficient in the use of modern technology and computers (knowledge with VR is an asset).

**What you’ll learn**:

- You’ll join us as a customer service representative or associate, whose main objective is to ensure the customer has a great time here at the arcade.
- You’ll be trained by our store supervisor, coordinator, or manager on new technologies and develop stronger technology skills, computer skills, and virtual reality fundamentals.
- And of course, you’ll get to experience a huge variety of virtual reality games and experiences that you’ve not played before

**Tags**:

- Customer service representative
- Customer service associate
- Sales associate
- Customer support
- Sales representative
- Sales coordinator
- Store supervisor
- Store keeper
- Customer success

**Job Types**: Full-time, Part-time, Permanent, Casual, Seasonal

**Salary**: $15.50 per hour

**Benefits**:

- Casual dress

Schedule:

- Every Weekend
- Holidays
- On call
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay
- Tips

COVID-19 considerations:
All equipment is sprayed down with isopropyl alcohol and cleaned with antibacterial wipes. We main physical distancing and require use of mask in common areas.

Application question(s):

- Are you able to work on Thursdays to Sundays?
- Have you been in a role where you spend 30 minutes or longer teaching or educating customers or clients that come in?

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