Retail Sales Manager

7 days ago

Lower Mainland, Canada Trail Appliances Full time

With a focus on driving sales growth, the Retail Sales Manager is responsible for the leadership and direction of the team with a focus on increasing market share through a customer-centric approach.

The Retail Sales Manager is expected to support, coach, train, mentor, and assist the retail sales staff.

**General Duties and Responsibilities**:

- Providing Amazing Customer Experiences
- Maintain the In Store Experience Standards
- Drive Sales and Revenue
- Maintain Product Knowledge Training Plan for Product Experts
- Weekly MyBOB and MyBOQ review with all Product Experts
- Review and Approve Orders following the Order Prof Approval SOP
- Maintain Margin Expectations through strategic price management
- Support the need of internal customers

**Experience and Skills Required**:

- 3-5 years of successful retail sales experience in a management role
- Proven ability to deliver sales growth, set objectives and achieve them
- Successful completion of business courses, including supervisory training
- The ability to lead, coach, motivate and enhance existing teams for success
- Excellent written and oral communication skills
- Good working knowledge of Microsoft Office and ability to learn new software
- The ability to work evenings, weekends and additional hours when required
- Appliance knowledge is an asset but not mandatory

INDM

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