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Vfd Technical Sales Specialist

2 weeks ago

Edmonton, Canada eMotors Direct Full time

**Does this Sound Like You?**

You're a technical person, taking pride in making accurate and complete recommendations. You have all the information before making a decision. You love collaborating with others and helping them achieve their goals.

You've installed and done troubleshooting for VFDs. You could help someone select, install, and troublshoot their VFD over the phone.

**About Us**

We’re a small team of 22 employees made up of sales, marketing, operations, and development professionals.

Since our inception in 2016, we have a track record of growing sales significantly year over year - all thanks to our incredible team. We’re a family run operation and are passionate about bringing eMotors Direct to the next level.

Our head office in North-West Edmonton, with the team working in office, hybrid, or fully remote.

**Who You Are**
- You know your way around a motor control and could troubleshoot a VFD problem over the phone with a customer.
- You are able to determine which VFD should be paired with a customers' motor.
- You have experience working with electric motors or industrial parts, either hands-on or in a technical sales capacity.
- Basic computer literacy and working knowledge of Microsoft Excel, Word, and Outlook. You’ll also be trained to utilize our ERP and CRM.
- Ability to organize multiple priorities, manage a high volume of tasks, and meet competing short, medium, and long-term deadlines.
- Welcomes feedback and challenges from peers and managers.
- Constantly seeks out opportunities for improvement with the company and has a strong desire for continuous learning and self-development.

**What You’ll Do**:

- Take ownership over product recommendations. Read and interpret customer documents and specifications, identify potential information gaps, and collaborate with customers to collect all the required information to ultimately make a product recommendation.
- Take ownership over customers and use eMotors playbooks to nuture and grow accounts.
- Identify potential alternatives for out-of-stock products.
- Provide pre and post-sale technical support for our electric motor product line. You will be the in-house electric motor expert.
- Log and track all customer and team interactions within CRM. Leverage ERP system to give customers inventory and lead time information.

You'll join a team of 3 technical specialists.

**Salary**: $55,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift

Work Location: One location