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Coordinator

3 weeks ago

Barrie, Canada Royal Victoria Regional Health Centre Full time

**Job Description**:
The **Patient Records Coordinator**, reporting to the Manager of Patient Access and Records, plays a key role in streamlining departmental workflows to optimize and ensure the accuracy and completeness of patient records. They are tasked with implementing Lean concepts, coordinating projects, and aligning team efforts to achieve set goals. The Patient Records Coordinator will represent the department on various organizational and regional committees where required. Working closely with the Manager, the Coordinator actively contributes to departmental scheduling and facilitates the onboarding process for new hires. Additionally, they play a vital role in coordinating procedural changes within the team and maintains up-to-date Standard Operating Procedures for the department.

This role involves collaborating with stakeholders for various purposes such as downtimes, system upgrades, and project coordination. This position is responsible for the management of data quality processes and reports for the patient records teams. Working closely with Clinical and Non-Clinical Staff, including Physicians, is a significant part of this position. It involves fostering working relationships with supported clinical areas, emphasizing collaboration, and striving to enhance workflow efficiency through system optimization. Moreover, the role requires problem-solving, incident resolution, and a proactive approach to presenting solutions for improved workflows and system enhancements, aligning with a commitment to continuous quality improvement and promoting patient safety.

**Education**:

- 2-year College Diploma or equivalent required
- Health Information Management Program or Degree preferred
- Certified Canadian Health Information Management Association preferred

**Experience**:

- Minimum of two years’ experience in a Health Records setting or other clinical area, coding, process improvement
- Team leadership experience in a hospital environment or equivalent
- Experience in work related to data assurance metrics, statistics, and analysis
- Experience with teaching and training
- 3-5 years patient registration experience using the MEDITECH Patient Care System
- Experience with ARIA, Service Manager, Risk Incident, KRONOS-UKG and Plexxus systems & reports

Competencies:

- Ability to investigate and manage ongoing data quality and assurance processes
- Ability to review existing processes and re-engineer to achieve the maximum utilization of services
- Excellent computer skills and experience with MS Office Suite, MEDITECH, Planet Press, Adobe Acrobat, Publishing/Layout software, Share Point
- Strong communication skills
- Able to prepare a report in a comprehensive manner
- Ability to deal with stress and demanding situations
- Strong knowledge of forms design drafting and architecture
- Medical terminology
- Exceptional communication and interpersonal skills for effective collaboration with diverse stakeholders.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Knowledge of Governing Acts, Personal Health Information and Protection of Privacy Act, Coroner’s Act, Consent Act, Vital Stats Act, etc