Coordinator

**Job Description**:
**Qualifications**:
**Education**:

- Post-secondary diploma (minimum of 3-year) or University degree in a related field, or comparable experience.
- Teaching/Training Adults Certificate an asset.
- eLearning Professional Certification an asset.

**Experience**:

- Minimum 3 years adult teaching/training experience, employee engagement, recognition, event planning and/or organizational behaviour preferred or comparable experience.
- Experience in the development of courses, materials and presenting to adult learners.
- Experience in eLearning course design and delivery.
- Minimum 3 years’ experience in planning and executing large participants in virtual or in-person training events and events management.
- Knowledge of procurement practices an asset.
- Experience in a healthcare setting is an asset.
- Proficiency working with several teams simultaneously.
- Experience in collaborating with outside vendors.
- Communication/graphic design skills as an asset.

**Competencies**:

- Ability to meet a variety of learning needs, implementing adult leaning principles in developing a variety of learning modalities including instructor-led and eLearning education initiatives.
- Ability to teach courses virtual and in-person to adult learners.
- Self-directed and able to work independently and collaboratively in a team environment.
- Proficient project management skills with ability to handle multiple projects.
- Possess strong facilitation and presentation skills.
- Ability to incorporate research and evidence-based practice into education initiatives.
- Proven ability to build professional and productive relationships at all levels within organization.
- Strong business, analytical and problem-solving abilities.
- Commitment to continuous improvement with a customer service focus
- Proficient written/verbal communication skills.
- Handle potential issues that may affect the schedule timeline and implement creative and practical solutions quickly and effectively.
- Ability to resolve conflict and handle emotionally charged conversations and group facilitations.
- Demonstrated confidentiality and adherence to privacy legislation.

**Position Summary**:
The People Development & Retention Coordinator works in collaboration with team members to provide support on the development, organization and delivery of training courses, leadership events, eLearning modules, and related materials to support education initiatives aligning with the organization’s strategic plan and core competencies. As the central point of contact for assigned People Development and Retention matters, this position provides suggestions and recommendations regarding continuous improvements for training processes and systems to enhance productivity and ROI.

This position must be able to project plan, and execute, on large training events of either in-person or virtually. This requires knowledge of procurement practices, working with facility vendors, and training delivery vendors.
In addition, the People Development Coordinator plays a key role in the execution of the TEAM RVH recognition and retention strategy, working closely with various teams to oversee the planning, development, and execution of employee recognition events.

**Responsibilities**:
**People Development**
- Project plan, and execute, on large training events either in-person or virtually. This requires knowledge of procurement practices, working with facility vendors, and training delivery vendors.
- Manage the contract with related education and training vendors. This includes purchasing agreements, inventory management, budgeting, and continuous monitoring of changes in course delivery to update trainer material.
- Organize and maintain trainer certifications, ensuring renewals do not expire or overlap.
- Responsible for delivering regular training to internal and external learners as required.
- Administer the Learning Management System (LMS).
- Work in collaboration with Subject Matter Experts (SME) to consult and obtain information required to develop and assign training content.
- Create and upload training modules and quizzes in LMS.
- Provide technical and reporting support on an ongoing basis.
- Coordinate all large corporate projects (i.e., LMS relaunch, marketing, Regional Partnerships, leader events)
- Attend client meetings and assist with determination of project requirements.
- Assist in the drafting and issuance of project proposals, LTAF’s, RFP’s, tenders, budgets, cash flows and preliminary schedules.
- Use project scheduling and control tools to monitor projects plans, work hours, budgets, and expenditures.
- Overall responsibility for managing, coordinating, tracking, reporting, responding to inquiries for the Educational Trust Fund (ETF). This also includes maintaining the Education Trust Fund policy and providing recommendations on continuous improvement.
- Process invoices, managing department budget.
- Coordinate and maintain the