Student, Help Desk

3 days ago

Caledon, Canada Town of Caledon Full time

Town of Caledon is a dynamic municipality that successfully balances urban, rural, and agricultural communities. Our energetic staff are guided by our core values that create an environment for continuous improvement and customer service excellence. Come see how you can **_make a difference_**

**Why Work as a Student with the Town?**

- Gain valuable field experience in your area of study.
- Learn about municipal government structure and processes.
- Earn competitive wages and work full-time hours.

**Full-time Opportunity May 2026- December 2026**

**The Opportunity**

Reporting directly to the Supervisor, IT Operations this role is responsible for providing first line technical support to internal staff, as well as deploying of new hardware, which includes physically removing and installing computers at the primary and remote sites.

As the Student, Help Desk, you will perform the following duties, including but not limited to:

- Troubleshoot basic IT related problems, including computers, mobile phones, printers, and network connectivity, both remotely and in-person.
- Follow and update existing documentation of IT processes, as well as create new documentation where none currently exists in collaboration with other IT staff to enable consistent results.
- Deploy computers and phones to users, including the occasional weekend work.
- Perform additional duties and undertake special projects as assigned.

This position offers a rate of pay of $20.62 per hour, based on a 35-hour work week.
- Satisfactory proof of schooling or return to school, may be requested._
- Applications for this posting will be accepted until _**_January 30th, 2026, 12:00PM EST_**_._

**How To Apply**

If needed and upon request, this document can be made available in an alternative format.

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