Technical Quoting Specialist/sales

MRO Electronic Supply is an ISO 9001 certified custom cable assembly and wire harness manufacturer specializing in wire harnesses for defence and over-molded cable assemblies for harsh environments. MRO is also a stocking distributor of industrial electronic components. We service to a number of industries, including Defence, Oil & Gas, Mining, Agriculture, Automotive, and Telecom. We take pride in our history and growth (established in 1991, currently 130+ employees), as well as our commitment to quality and customer service.

**Why work at MRO?**
- Job security in a growing company
- Opportunity for advancement
- Great culture - our employees enjoy a positive work-life balance while thriving in an environment that is ever-changing and motivated by new and exciting challenges.
- We offer competitive compensation & benefits package with a health spending account & EFAP program

**Position Overview**

The Technical Quoting Specialist shall provide direct support to management and sales team, the manufacturing team including the production planning and scheduling team. This includes customer support, order processing, quoting, etc.

**Essential Job Functions**
- Review RFQs received. Source the best pricing on raw materials and determine labor required for the job
- Quote products required with the guidance of the Calgary General Manager and Operations Manager. Ensure target margins are met
- Review Terms and Conditions and contracts from the customer, and get approval from Management as required
- Maintaining accounts by supporting the customer on their needs. Verifying the health of the business and look to grow current opportunities
- Complete and maintain accurate sales forecasts, data gathering, and reports as available for reporting to Management
- Maintain up-to-date contact names of customers supported
- Conduct Post Sale Follow Up
- Provide solutions to the customer’s issues on products by working with the General Manager
- Liaising between customers and the company for up-to-date status of service, pricing, and new product release launches
- Stay up to date on MRO’s capabilities and product offerings and be able to offer these to the customer
- Conduct business in a professional and industry acceptable ethical manner at all times
- Other duties not listed here but may be assigned by the Manager

**Required Skills & Competencies**:

- Exhibit a positive, friendly, and helpful attitude with customers and be sensitive to their needs
- Highly Proficient with Microsoft Excel
- Consider all aspects of selling including vendor relationships, profit and loss concepts, long and short term goals of the company
- Prioritize and manage multiple tasks and deadlines
- Write routine reports and correspondence
- Communicate effectively to customers and employees
- Assess & respond to customer needs
- Perform basic mathematical calculations required to accurately complete assigned tasks
- Interpret a variety of instructions furnished in written, oral, or schedule form
- Use sound judgment, listening, and problem-solving skills to analyze customer problems and to recommend the proper course of action
- Technical review of schematics

**Education & Experience**:

- High school diploma
- Minimum 2 years related experience preferred
- Knowledge of the electronics industry
- Electronics Technologist Diploma
- Electronics manufacturing experience
- Electronics Engineering degree

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Tuition reimbursement

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Sherwood Park, AB T5X 5Y6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)

Work Location: One location