Receptionist

6 days ago


Sarnia, Canada Family Counselling Centre Full time

Family Counselling Centre has a temporary, full-time Secretary/Receptionist position available. The position is responsible for providing a high level of customer service to our clients in a very busy office environment. Monday, Tuesday, Friday, 9:00 am to 5:00 pm and Wednesday and Thursday 1:00 pm to 8:00 pm.

Tasks will include, but not limited to, greeting clients, either in person or by using multi-line telephones. Prepare work to be accomplishedby gathering information and requirements, setting priorities. Forward information by answering the telephone; forwarding calls; recording and delivering messages; maintaining logs; sorting & distributing incoming documents and collecting and mailing outgoing documents.

Will need to produce information by preparing fee agreements, letters; inputting, editing, retrieving, copying, and transmitting text, data, and graphics. Assist clients by answering the telephone; providing information; answering questions; scheduling appointments; completing payment transactions.

A requirement to complete bank transactions by making deposits and entering data, maintain quality serviceby following procedures and manuals, enforcing organization standards. Maintain appointment schedule by using electronic calendaring. Maintain client confidence and protect operations by keeping all information confidential. Maintain historical records by preparing, sorting, and filing documents and maintain technical knowledge by attending educational workshops. Will contribute to team efforts by accomplishing related results as needed and meeting deadlines.

Skills and Requirements:

- Grade 12 diploma or equivalent and several years of reception/secretarial experience
- Ability to multi-task
- Excellent interpersonal skills: ability to relate to a diverse client base
- Excellent typing skills and ability to proofread own work
- Knowledge of computer software, office procedures and office machines
- Ability to accurately make and record financial transactions of sessions fees

Family Counselling Centre is committed to providing accommodations for persons with disabilities. If requested, accommodation will be provided during the recruitment process. This document is available in an alternative format upon request, to accommodate individuals with a disability.

A United Way Funded Partner

**Salary**: From $20.47 per hour

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Sarnia, ON N7S 6L2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- relevant: 3 years (required)

Work Location: In person


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