Social Work Program Manager

_**YOUTH ASSISTING YOUTH IS GROWING**_

**Social Work Program Manager (Part-Time with the option to be Full-Time)**

Youth Assisting Youth (YAY) is seeking a highly organized, goal-oriented program manager to join our growing organization. As an experienced administrator with superior knowledge of family, child and youth issues you will act as the prime liaison between program staff and upper management, leading and supervising the program team to the successful output and fulfillment of the organization’s goals and objectives.
- Must have proven case management skills
- Must have a valid Ontario class “G” driver’s license and access to an insured vehicle
- This position is On-Site

**RESPONSIBILITIES**:

- Support and maintain effective communication with the cross-functional Program Team, including Case Coordinators, Parent Support Coordinators, Outreach Coordinator, Volunteer Recruitment Coordinators, Client Activities Liaison, Mental Health Counsellor, Boys Empowerment Coordinator, Girls Empowerment Coordinator, Tutoring Coordinator & Assistants
- Support the Program Team to achieve the Federal Government IRCC newcomer targets for the 1:1 Peer Mentoring, Tutoring, Girls Empowerment and Boys Empowerment programs
- Drive and Manage the Newcomer matching process to ensure that all Newcomer clients are expedited through the home assessment and matching process
- Monitor caseload management, the flow of volunteer recruitment, screening & training and the matching process
- Track project performance using appropriate tools and techniques
- Prepare regular status reports and present project updates to senior management
- Complete employee evaluations in conjunction with the Program Director
- Work collaboratively with the Program Director to monitor and enhance existing processes, procedures, forms, letters and resources to ensure that program staff have the best tools available to carry out their duties
- Support the Program Director with hiring, including screening, interviewing, reference checks, employee contracts and onboarding of new employees

**QUALIFICATIONS**:

- Bachelor's degree in Social Work or equivalent field
- 5 plus years of experience in not-for-profit social services program and project management, specifically working with children and youth
- Must have intake, interview and case management experience
- Strong understanding and knowledge of issues faced by immigrants and new Canadians
- Assessment and relationship development experience with child and youth populations and a solid understanding of child development and family dynamics
- Excellent judgment and decision-making skills, as well as a performance-driven mind-set
- Demonstrated knowledge of community and newcomer services organizations
- Experience managing adult and youth volunteers is an asset
- Ability to communicate effectively in English, both verbally and in writing
- Fluency in a second language is considered a strong asset
- Ability to multi-task, prioritize and manage time effectively
- Ability to work some evenings and occasional weekends
- Must have a valid Ontario Class “G” driver’s license and access to an insured vehicle
- Current First Aid and CPR certificate or be willing to obtain
- Police Criminal Reference and Vulnerable Sector Screen Check is required

**COMPENSATION** **-** This is a one year contract position with a possibility of extension. Salary will be commensurate with experience.

**How to Apply**:
**About Youth Assisting Youth**

Youth Assisting Youth grows the leaders of tomorrow through peer mentorship of at-risk and newcomer youth. For over 46 years, it has paired volunteer young adult mentors aged 16-29, with youth ages 6-15 to engage in activities to develop mind, body, character, and leadership skills. Our non-profit connects volunteers to meaningful mentorship experiences that profoundly impact the most vulnerable youth and their families in communities across the City of Toronto and York Region.

**Job Types**: Part-time, Fixed term contract
Contract length: 6 months

Expected hours: 21 per week

**Benefits**:

- Automobile allowance
- Dental care
- Extended health care
- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- Being able to work flexible hours is required. Are you able to work on occasional weekday evenings or weekends?
- Please detail your program management experience within the social services sector.
- Do you have a current Vulnerable Sector Screen or willing to obtain one?
- Do you live within the city of Toronto or York Region?
- Please detail your experience with caseload management and doing client screening and intake.

**Education**:

- Bachelor's Degree (required)

Licence/Certification:

- class G driver's licence and access to an insured vehicle? (required)

Work Location: In person