Administrative Support

**Company information**

Hobart is the leading supplier of equipment, systems and service in the food industry. Hobart offers the broadest line of equipment including cooking, food preparation, refrigeration, bakery systems, warewashing and waste systems, and weighing, wrapping and labeling systems. Hobart Canada is a part of ITW Food Equipment Group and is headquartered in Toronto with branch offices in Halifax, Nova Scotia, Montreal, Québec, Toronto, Ontario, Edmonton and Calgary, Alberta, and Vancouver, British Columbia. The company employs more than 240 people. Included in this number are over 125 service technicians providing nationwide service, effectively making Hobart Canada the industry’s largest service organization.

Reporting to the Regional Manager of the Ontario Branch - the Administrative Support role will be responsible for Admin support for Technicians and Branch staff.

**Skills/Abilities**
- Excellent verbal, written and interpersonal communication skills
- Excellent customer service skills required
- Ability to prioritize responsibilities, consistently meet deadlines and possess strong organizational skills
- Knowledge of the geographical area dispatching for
- Ability to work independently and as a member of a team

**Key responsibilities include**:
**Technician Support - Approximately 25% of Time**:

- Handle all travel arrangements for technicians (training, out of town jobs, expense reports etc.)
- Maintain technician on-call calendar
- Acquire and maintain Prison clearance documentation
- Order uniforms and Personal Protective Equipment
- Maintain sign out sheet for cup dollies
- Review all vehicle reports and track required information on database
- Maintain communication with fleet manager to ensure all vehicle information is up to date and gas cards are distributed accordingly.
- Managing Gas Certificates/ Licenses for TSSA
- Review and manage all vehicle and PPE checklists and purchase replacement PPE as needed
- Coordinate the electrical glove recertifications process
- Oversee combustion analyzer and calibration schedule to ensure compliance
- Coordinate cell phone and tablet replacements with IT team
- Perform other Technician support duties as required

**Branch Backoffice Support - Approximately 75% of Time**:

- Perform accounts payable and purchase order functions on pronto
- Prepare and send service quotes to customers, follow up on the status and order parts when required
- Create and maintain POs for subcontractors and materials
- Maintain relationships with refrigeration contractors and their location
- Handle WSIB certificate requests
- Contact overdue accounts as needed to support collections team
- Identify and bring forward outstanding service jobs that require problem resolution
- Order office supplies and maintain the stationary, coffee, business license, parking passes, etc.
- Receive front office deliveries
- Coordinate local social events for United Way campaigns etc.
- Other administrative duties as assigned
- Comply with Health and Safety policies and procedures

**Requirements**:

- College diploma/ degree or equivalent experience required
- 2-4 years experience with office administration

**We Offer**:

- Competitive Pay
- Competitive Group Insurance Benefit Plans
- Company Pension Plan/ with Company Match

**Benefits**:

- Company pension
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- Office Admin: 2 years (preferred)

Work Location: In person